DS Forums

 
 

Advice please..


Reply
Thread Tools Search this Thread
Old 21-03-2007, 13:44
trucker911
Forum Member
 
Join Date: Mar 2007
Location: the dark side of the moon
Posts: 177

i am having a complete nightmare with 3 mobile,how do i stand legally if i cancel my DD to them until it's resolved?

Any advice would be appreciated.

Thanks
trucker911 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 21-03-2007, 16:44
prking
Forum Member
 
Join Date: Sep 2002
Location: Weston-super-Mare
Posts: 9,167
Only a lawyer can give you legal advice.
In my experience witholding payment can cause more problems. I would escalate the complaint, if you get no joy you can always use consumer direct, citizens advice, trading standards or contact Ofcom.
If the matter is at all complex then don't make the mistake of trying to sort it by phone. Always, always write a letter sent recorded delivery and hold on to the receipt.
prking is offline   Reply With Quote
Old 21-03-2007, 17:22
Finglonga
Forum Member
 
Join Date: Jul 2004
Location: Stafford.
Posts: 4,706
If you cancel your DD you are breaking the terms and conditions and they could demand full payment up front. Not a good idea I am afraid.
Finglonga is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 18:00.