DS Forums

 
 

3 bills for one month!


Reply
Thread Tools Search this Thread
Old 21-03-2007, 20:17
TaG Eledhel
Forum Member
 
Join Date: May 2005
Location: surrey
Posts: 296

well yet again hc/tiscali have amazed me with there incompetence.

apart from closing my account due to some idiot not knowing the difference between payment recieved and account suspended, then spending 2 weeks on the phone getting a new account activated which they still messed up.
they have now sent me 3 bills for the same period of time on two accounts.

whats even better is one of them has credit on for there screw up and even thats wrong. see if your maths is better than theres.

old bill which was then charged again for same period on new account
total £54.61

revised old bill crediting back internet line rental etc

54.61
credit 35.31
new total 34.90

huh??? my maths make new total to be £19.30
and even thats wrong, i should have been credited back 27.99 +17+1 a total of 43.99 leaving a balance of £10.62 to pay

on top of that for the same billing period my new account shows a bill of 22.99 plus 13.96 plus 1.64
yet i should be getting one month free from them as promised

i think they are trying to confuse me in the hope to charge me twice or 3 times for one month and at this rate im going to get my account closed yet again for non payment
TaG Eledhel is offline   Reply With Quote
Please sign in or register to remove this advertisement.
 
Reply




 
Forum Jump


All times are GMT. The time now is 18:11.