Silly Vodafone!

nockie3 · 28-03-2007, 22:34

Hi,

Had a new upgrade today from Voda, i had the phone delivered to my work address. When i got home i found that i had another phone at home that had been delivered aswell! The one delivered by mistake is a W850i.

Will they contact my about this or do you think they have no idea?

Thanks

mrrobward · 28-03-2007, 22:50

I don't expect they got any idea. Vodafone are thick.

mrrobward · 28-03-2007, 22:51

Keep the phone for a little while, Don't contact them, If not, Sell it on ebay and you got some money for nothing

flackers · 28-03-2007, 23:03

Vodafone are very poor.

They sent me a replacement phone, I was told the courier would collect the other handset... so I packaged it up to hand to him and his words were "I've not got any instructions to take that off your hands mate"

So new handset went on Ebay, along with 3 brand new bluetooth headsets that I "convinced" Vodafone send to me as the other ones were faulty.

I'm sure customer service representatives from Vodafone read this, but I'm no longer a customer so don't really give a toss.

Everyone should make as much from the UK's most money grabbing rip off network in my opinion. Stick your handset on Ebay mate and get some money off them - they won't realise the error.

intheknow · 29-03-2007, 04:06

Quote:

Originally Posted by mrrobward

Keep the phone for a little while, Don't contact them, If not, Sell it on ebay and you got some money for nothing

They could still ask for it back after a loooong time though, unless you send them a letter saying that if they don't make arrangements to collect you will dispose / do what you please with the item.

I'm not sure how many years, but i'm sure legally they could ask for it. Check you don't get bills to work too !!

ravensbung · 29-03-2007, 12:01

Quote:

Originally Posted by nockie3

Hi,

Had a new upgrade today from Voda, i had the phone delivered to my work address. When i got home i found that i had another phone at home that had been delivered aswell! The one delivered by mistake is a W850i.

Will they contact my about this or do you think they have no idea?

Thanks

Make no mistake, what you are thinking of doing is FRAUD. Voda obviously know they sent the extra phone as it's an upgrade and if you are a contract customer they will find you out, as two phones will show up on your account. That would be fraud and i'm sure DS would not like that discussed on here either..

flackers · 29-03-2007, 12:02

Quote:

Originally Posted by ravensbung

Make no mistake, what you are thinking of doing is FRAUD. Voda obviously know they sent the extra phone as it's an upgrade and if you are a contract customer they will find you out, as two phones will show up on your account. That would be fraud and i'm sure DS would not like that discussed on here either..

Maybe Vodafone should get their act together then to help prevent "FRAUD".

ravensbung · 29-03-2007, 12:14

Quote:

Originally Posted by flackers

Maybe Vodafone should get their act together then to help prevent "FRAUD".

Yes, someone at VF may have made a mistake. But everyone does sometimes.........and you also have to consider that 2 wrongs do not make a right.

28-03-2007, 22:34	#1
nockie3 Forum Member Join Date: Aug 2004 Posts: 1,463	Silly Vodafone! Hi, Had a new upgrade today from Voda, i had the phone delivered to my work address. When i got home i found that i had another phone at home that had been delivered aswell! The one delivered by mistake is a W850i. Will they contact my about this or do you think they have no idea? Thanks

28-03-2007, 22:50	#2
mrrobward Forum Member Join Date: Mar 2006 Location: Stowmarket Posts: 677	I don't expect they got any idea. Vodafone are thick.

28-03-2007, 22:51	#3
mrrobward Forum Member Join Date: Mar 2006 Location: Stowmarket Posts: 677	Keep the phone for a little while, Don't contact them, If not, Sell it on ebay and you got some money for nothing

28-03-2007, 23:03	#4
flackers Forum Member Join Date: Jul 2006 Posts: 612	Vodafone are very poor. They sent me a replacement phone, I was told the courier would collect the other handset... so I packaged it up to hand to him and his words were "I've not got any instructions to take that off your hands mate" So new handset went on Ebay, along with 3 brand new bluetooth headsets that I "convinced" Vodafone send to me as the other ones were faulty. I'm sure customer service representatives from Vodafone read this, but I'm no longer a customer so don't really give a toss. Everyone should make as much from the UK's most money grabbing rip off network in my opinion. Stick your handset on Ebay mate and get some money off them - they won't realise the error.

29-03-2007, 04:06	#5
intheknow Banned User Join Date: Sep 2006 Location: Bristol Posts: 4,837	Quote: Originally Posted by mrrobward Keep the phone for a little while, Don't contact them, If not, Sell it on ebay and you got some money for nothing They could still ask for it back after a loooong time though, unless you send them a letter saying that if they don't make arrangements to collect you will dispose / do what you please with the item. I'm not sure how many years, but i'm sure legally they could ask for it. Check you don't get bills to work too !!

29-03-2007, 12:01	#6
ravensbung Forum Member Join Date: Oct 2005 Location: Essex Posts: 996	Quote: Originally Posted by nockie3 Hi, Had a new upgrade today from Voda, i had the phone delivered to my work address. When i got home i found that i had another phone at home that had been delivered aswell! The one delivered by mistake is a W850i. Will they contact my about this or do you think they have no idea? Thanks Make no mistake, what you are thinking of doing is FRAUD. Voda obviously know they sent the extra phone as it's an upgrade and if you are a contract customer they will find you out, as two phones will show up on your account. That would be fraud and i'm sure DS would not like that discussed on here either..

29-03-2007, 12:02	#7
flackers Forum Member Join Date: Jul 2006 Posts: 612	Quote: Originally Posted by ravensbung Make no mistake, what you are thinking of doing is FRAUD. Voda obviously know they sent the extra phone as it's an upgrade and if you are a contract customer they will find you out, as two phones will show up on your account. That would be fraud and i'm sure DS would not like that discussed on here either.. Maybe Vodafone should get their act together then to help prevent "FRAUD".

29-03-2007, 12:14	#8
ravensbung Forum Member Join Date: Oct 2005 Location: Essex Posts: 996	Quote: Originally Posted by flackers Maybe Vodafone should get their act together then to help prevent "FRAUD". Yes, someone at VF may have made a mistake. But everyone does sometimes.........and you also have to consider that 2 wrongs do not make a right.

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Silly Vodafone!