Participation agreement
Please read the following participation agreement
DESCRIPTION OF SMARTPHONE 360 STUDY DATA PROCESSING AND LEGAL PRINCIPLES
Participation in the user research
Nokia Corporation intends to carry out some end-user research examining utilization of mobile phones by a selected target group (hereinafter “Research”). You have agreed to participate in the Research as a member of the target group.
A software application that collects data on use of the mobile phone (hereinafter “SW”) will be pre-installed in the mobile phone (hereinafter “Phone”) sent to You by or on behalf of Nokia Corporation. The SW delivers reports on the use of the Phone to Nokia Corporation. Additionally, You are asked to answer to two brief web-queries during the user research.
The actual Research lasts from the moment You accept this end-user agreement and lasts for a continuous period of three months. You may at all times during the Research cancel Your participation in the Research by notifying Nokia Corporation at support@phonestudy.com. Nokia Corporation may at all times cancel or interrupt the research without incurring any liability by notifying You thereof by means of SMS, e-mail (e-mail address You have given at the recruitment site) or otherwise.
Nokia Corporation may at any time and especially in the case You cancel Your participation in the Research, request the return of the Phone. After successful completion of the Research, You may keep the Phone as compensation for Your participation in the Research as well as for GPRS traffic costs that incur during the participation in the Research. The Phone has no warranty of any kind, implied or express.
In case the You wish to change Your mobile operator during the Research, You must notify Nokia Corporation at support@phonestudy.com. Nokia Corporation may interrupt the Research, if You change the telephone operator.
IN NO EVENT WILL NOKIA OR ITS SUPPLIERS/LICENSORS BE LIABLE FOR SPECIAL, INDIRECT, WILLFUL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, DAMAGES FOR LOSS OF BUSINESS PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF YOU OR ANY THIRD PARTY ARISING OUT OF THE USE OR THE INABILITY TO USE THE PHONE, INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE SOFTWARE, SW OR DOCUMENTATION, OR LOSS OR INACCURACY OF DATA OF ANY KIND, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF NOKIA OR ITS SUPPLIERS/LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL NOKIA'S OR ITS SUPPLIERS/LICENSORS’ TOTAL CUMULATIVE LIABILITY OF EACH AND EVERY KIND UNDER THIS AGREEMENT EXCEED THE 50 POUNDS.
Data collected in the Research and the use of this data
NOKIA CORPORATION and its partners respect the privacy of the participants and strictly observe the applicable laws and regulations in its operations. The Data File Description on the personal data to be collected from the participants has been filed (Description of the File) with the Finnish Data Protection Ombudsman.
By signing this agreement You join the target group of the Research and give Your explicit consent for execution of the Research, for the installation of the SW in the Phone as well as for collection, processing and storage of the Research material and related personal data and traffic data as described in the File Description. The compiled data categories, as well as the data utilisation principles, are set forth in the following:
DATA CATEGORIES COLLECTED IN THE USER RESEARCH AND THE UTILISATION OF THE DATA
Among other the following data of the Phone utilisation will be collected in the Research:
Communication:
How many calls, and at which time calls are made and received
The number of persons with who calls has been done
How many messages, and at which time the messages (SMS, MMS, Email) are sent and received
The numbers of people to who messages have been sent
Use of software applications of the mobile phone
Installation and removal of software applications
The time and the duration of the software application utilisation
The number and time when photos or video clips are taken with the Phone camera
Photo attributes like saturation, flash, image resolution, etc.
Quantity of GPRS traffic generated by different phone applications (Kbytes)
Entering and deleting of calendar data (date and clock time)
General Information
Average number of contacts in contacts database
Utilization (blank / non-blank) of different contact fields: name, last name, address, etc.
The URL-addresses of the visited WWW and WAP-pages
Network signal strength during active phone or data call
Ring tone, profile and soft-key changes; time and attributes
Power on-off time
Format of message attachments (e.g. .jpg, .gif, .txt)
Country, network operator, and cell ID are recorded during active phone data call and messaging event (e.g. SMS, MMS, BT)
Usage of GPS feature (no actual location)
System information like battery level, RAM memory usage and utilization of mass memory (folder sizes)
No data related to the contents of communication (e.g. names, phone numbers or content) will be collected in the end-user research. Personal data (names, numbers, text) from phonebook or other applications will not be collected. No identification data relating to the communications will be collected e.g. name to whom person called or send SMS to. Regarding calendar, no data on what has been noted, only data on how much and when notes have been entered is collected.
Nokia Corporation uses the data collected in the Research for statistical purposes and will only disclose aggregated statistical data. Nokia Corporation does not disclose any identifiable personal data whatsoever to third parties, i.e. no data on the grounds of which an individual could be identifiable will be disclosed.
SW Application
A SW application will be installed on the mobile telephone received from Nokia Corporation to collect data on the utilisation of the mobile phone. The SW sends a daily report on the use of the mobile phone to hosted Nokia Corporation’s computer system. Nokia Corporation may update the SW by sending new versions of the SW to Participant’s mobile phone You are using for this study.
Costs for using the phone
You shall be responsible for all costs related to the use of the phone.
You approve that the delivery of the daily report to hosted Nokia Corporation’s computer system will incur a monthly telecommunication cost. The size of the data log transferred to Nokia Corporation is approximately 300kB or less per month. The fee charged depends on Your mobile operator. You shall be responsible for this cost.
End-User support
There are no dedicated telephone numbers for queries regarding this research survey. Questions related to the end-user research or research SW application should be directed to email address defined in the Q&A pages. You are instructed to contact e.g. Nokia retailer or Nokia help desk for normal phone related support or contact operator service desk for service and subscription related questions. Nokia Corporation is responsible for research related support only during the research period.
Please read the following participation agreement
DESCRIPTION OF SMARTPHONE 360 STUDY DATA PROCESSING AND LEGAL PRINCIPLES
Participation in the user research
Nokia Corporation intends to carry out some end-user research examining utilization of mobile phones by a selected target group (hereinafter “Research”). You have agreed to participate in the Research as a member of the target group.
A software application that collects data on use of the mobile phone (hereinafter “SW”) will be pre-installed in the mobile phone (hereinafter “Phone”) sent to You by or on behalf of Nokia Corporation. The SW delivers reports on the use of the Phone to Nokia Corporation. Additionally, You are asked to answer to two brief web-queries during the user research.
The actual Research lasts from the moment You accept this end-user agreement and lasts for a continuous period of three months. You may at all times during the Research cancel Your participation in the Research by notifying Nokia Corporation at support@phonestudy.com. Nokia Corporation may at all times cancel or interrupt the research without incurring any liability by notifying You thereof by means of SMS, e-mail (e-mail address You have given at the recruitment site) or otherwise.
Nokia Corporation may at any time and especially in the case You cancel Your participation in the Research, request the return of the Phone. After successful completion of the Research, You may keep the Phone as compensation for Your participation in the Research as well as for GPRS traffic costs that incur during the participation in the Research. The Phone has no warranty of any kind, implied or express.
In case the You wish to change Your mobile operator during the Research, You must notify Nokia Corporation at support@phonestudy.com. Nokia Corporation may interrupt the Research, if You change the telephone operator.
IN NO EVENT WILL NOKIA OR ITS SUPPLIERS/LICENSORS BE LIABLE FOR SPECIAL, INDIRECT, WILLFUL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, DAMAGES FOR LOSS OF BUSINESS PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF YOU OR ANY THIRD PARTY ARISING OUT OF THE USE OR THE INABILITY TO USE THE PHONE, INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE SOFTWARE, SW OR DOCUMENTATION, OR LOSS OR INACCURACY OF DATA OF ANY KIND, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF NOKIA OR ITS SUPPLIERS/LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL NOKIA'S OR ITS SUPPLIERS/LICENSORS’ TOTAL CUMULATIVE LIABILITY OF EACH AND EVERY KIND UNDER THIS AGREEMENT EXCEED THE 50 POUNDS.
Data collected in the Research and the use of this data
NOKIA CORPORATION and its partners respect the privacy of the participants and strictly observe the applicable laws and regulations in its operations. The Data File Description on the personal data to be collected from the participants has been filed (Description of the File) with the Finnish Data Protection Ombudsman.
By signing this agreement You join the target group of the Research and give Your explicit consent for execution of the Research, for the installation of the SW in the Phone as well as for collection, processing and storage of the Research material and related personal data and traffic data as described in the File Description. The compiled data categories, as well as the data utilisation principles, are set forth in the following:
DATA CATEGORIES COLLECTED IN THE USER RESEARCH AND THE UTILISATION OF THE DATA
Among other the following data of the Phone utilisation will be collected in the Research:
Communication:
How many calls, and at which time calls are made and received
The number of persons with who calls has been done
How many messages, and at which time the messages (SMS, MMS, Email) are sent and received
The numbers of people to who messages have been sent
Use of software applications of the mobile phone
Installation and removal of software applications
The time and the duration of the software application utilisation
The number and time when photos or video clips are taken with the Phone camera
Photo attributes like saturation, flash, image resolution, etc.
Quantity of GPRS traffic generated by different phone applications (Kbytes)
Entering and deleting of calendar data (date and clock time)
General Information
Average number of contacts in contacts database
Utilization (blank / non-blank) of different contact fields: name, last name, address, etc.
The URL-addresses of the visited WWW and WAP-pages
Network signal strength during active phone or data call
Ring tone, profile and soft-key changes; time and attributes
Power on-off time
Format of message attachments (e.g. .jpg, .gif, .txt)
Country, network operator, and cell ID are recorded during active phone data call and messaging event (e.g. SMS, MMS, BT)
Usage of GPS feature (no actual location)
System information like battery level, RAM memory usage and utilization of mass memory (folder sizes)
No data related to the contents of communication (e.g. names, phone numbers or content) will be collected in the end-user research. Personal data (names, numbers, text) from phonebook or other applications will not be collected. No identification data relating to the communications will be collected e.g. name to whom person called or send SMS to. Regarding calendar, no data on what has been noted, only data on how much and when notes have been entered is collected.
Nokia Corporation uses the data collected in the Research for statistical purposes and will only disclose aggregated statistical data. Nokia Corporation does not disclose any identifiable personal data whatsoever to third parties, i.e. no data on the grounds of which an individual could be identifiable will be disclosed.
SW Application
A SW application will be installed on the mobile telephone received from Nokia Corporation to collect data on the utilisation of the mobile phone. The SW sends a daily report on the use of the mobile phone to hosted Nokia Corporation’s computer system. Nokia Corporation may update the SW by sending new versions of the SW to Participant’s mobile phone You are using for this study.
Costs for using the phone
You shall be responsible for all costs related to the use of the phone.
You approve that the delivery of the daily report to hosted Nokia Corporation’s computer system will incur a monthly telecommunication cost. The size of the data log transferred to Nokia Corporation is approximately 300kB or less per month. The fee charged depends on Your mobile operator. You shall be responsible for this cost.
End-User support
There are no dedicated telephone numbers for queries regarding this research survey. Questions related to the end-user research or research SW application should be directed to email address defined in the Q&A pages. You are instructed to contact e.g. Nokia retailer or Nokia help desk for normal phone related support or contact operator service desk for service and subscription related questions. Nokia Corporation is responsible for research related support only during the research period.



