Hey, need some help here before i go mental with o2.
I lost my phone on thursday night (no comments please, i know, not clever). Friday morning i called up to report the phone as lost and they put bars on the sim and phone to stop it being used.
Anyway, not wanting to be without a phone i went up to my nearest o2 store and obtained an unregistered contract sim. Called o2 back up and they registered the new sim to my number. However, i was advised the bars against my number would take between 2 and 24 hours to be lifted.
It is now over 40 hours and the bars have still not been lifted. Whenever i call them they just tell me it is being processed and they cant do anything. Apparantly its an automatic system process and i just have to wait!!
Surely this cant be right and there must be some way of getting them to lift these bars so i can use my phone again??
Anyone got any ideas?
I lost my phone on thursday night (no comments please, i know, not clever). Friday morning i called up to report the phone as lost and they put bars on the sim and phone to stop it being used.
Anyway, not wanting to be without a phone i went up to my nearest o2 store and obtained an unregistered contract sim. Called o2 back up and they registered the new sim to my number. However, i was advised the bars against my number would take between 2 and 24 hours to be lifted.
It is now over 40 hours and the bars have still not been lifted. Whenever i call them they just tell me it is being processed and they cant do anything. Apparantly its an automatic system process and i just have to wait!!
Surely this cant be right and there must be some way of getting them to lift these bars so i can use my phone again??
Anyone got any ideas?