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Orange top ups |
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#1 |
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Forum Member
Join Date: Dec 2004
Location: London
Posts: 860
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Orange top ups
I just got a new Orange phone.
I registered my credit card, and then tried to top up on my handset. It kept declining my card, even though there's money left on it. I tried online, and it went through and showed as successful. If I phone 453 it says my balance is £10.01. On the online balance, however it shows as £0.01. I can send text messages, but these don't seem to be coming from my balance! Also, If I request the text about what I need to top up to get free texts, it says I've topped up £0. Anyone have any idea what's going on? I've been an O2 customer for nearly 10 years (since they were BT Cellnet), and have now moved to Orange - I hope this isn't what I can expect! |
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#2 |
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Forum Member
Join Date: Jul 2006
Posts: 1,997
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Probably there systems playing catch up, don't worry to much it'll get sorted. Orange are a good network, i had no problems in the 5 year i was with them.
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