Right I am going to sound really sad here but anyway.... i thought it was worth a couple of pence to enter....
Bernard Matthews are currently running a competition on their cold meat at the moment to win a trip to New York in association with Spiderman 3. They have printed codes on the packets and you text them off with the answer to a question.
I followed the instructions and it said I would be charged 25p plus my network rate (10p per message on o2 PAYG). I sent off my text and got a text back saying that I hadn't entered the code properly, i thought OK and tried again this time using capitals. It didn't work again so i tried a couple of other codes I had.....then I ended up with a message from my phone saying I had no credit left....hang on a minute i thought I had £7 on there when I started!...... I topped up the credit and then got another text saying it still wasn't right through....my credit had dropped to £8.50!!
I phoned the Bernard Matthews help line and she was polite at first and took my details...but then kind of said well 1000's of other people have entered and had no problem (eg. you must be thick)..... I just don't get how they can charge you £1.50 for not entering a competition.... I have also contacted O2 but and yet to hear back.
Is it something to do with PAYG or is it just that contract people having noticed yet?
Bernard Matthews are currently running a competition on their cold meat at the moment to win a trip to New York in association with Spiderman 3. They have printed codes on the packets and you text them off with the answer to a question.
I followed the instructions and it said I would be charged 25p plus my network rate (10p per message on o2 PAYG). I sent off my text and got a text back saying that I hadn't entered the code properly, i thought OK and tried again this time using capitals. It didn't work again so i tried a couple of other codes I had.....then I ended up with a message from my phone saying I had no credit left....hang on a minute i thought I had £7 on there when I started!...... I topped up the credit and then got another text saying it still wasn't right through....my credit had dropped to £8.50!!
I phoned the Bernard Matthews help line and she was polite at first and took my details...but then kind of said well 1000's of other people have entered and had no problem (eg. you must be thick)..... I just don't get how they can charge you £1.50 for not entering a competition.... I have also contacted O2 but and yet to hear back.
Is it something to do with PAYG or is it just that contract people having noticed yet?