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Old 14-05-2007, 08:31
joan13
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I recieved my phone bill and have been charged for them to process my bill because i dont pay by direct debit i pay cash .The charge is £1.50p a month or £4.50 a quarter .
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Old 14-05-2007, 09:18
Heinz
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I recieved my phone bill and have been charged for them to process my bill because i dont pay by direct debit i pay cash .The charge is £1.50p a month or £4.50 a quarter .
You obviously have not realised that, for years, you've been paying £1 per month (£3 per quarter) more than those who paid by DD because you didn't qualify for the £1/month (£3/quarter) DD discount.

On May 1st, BT increased the cost of the BT Together Option 1 package (also known as 'the hour plan') by 50p/month - from £12/month to £12.50/month (about a 4% increase) - and also increased the 'DD discount' from £1/month (£3/quarter) to £1.50/month (£4.50/quarter).

So, you were paying £12/month and DD payers were paying £11/month.

Now, you are paying £12.50/month and DD payers are still paying £11/month.
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Old 14-05-2007, 18:45
TheFirstCut
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I received my phone bill and have been charged for them to process my bill because i don't pay by direct debit i pay cash .The charge is £1.50p a month or £4.50 a quarter .
You're mad now because they have increased the fee by 50p, yet for years you have been happy to pay the £1 per month fee for not paying by DD?
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Old 14-05-2007, 20:55
steven3001
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actually they did not increase the line rental from £12 to £12.50

They reduced the line rental from £12 down to £11 a month from May this year

BT then brought out a non direct debit charge, which now appears as a seperate charge on the bill. The charge is £1.50 a month.

So it means if you dont pay with direct debit then you have had an increase of 50p a month but a reduction on your line rental

Maybe those people who complain about 50p should stop been so god damn tight and switch to Virgin instead if your unhappy.

Oh yeah they charge £5 a month by the way for not paying with DD thats £60 a year or £18 a year with BT

Last edited by steven3001 : 14-05-2007 at 20:57. Reason: Spelling
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Old 15-05-2007, 09:00
Heinz
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actually they did not increase the line rental from £12 to £12.50

They reduced the line rental from £12 down to £11 a month from May this year

BT then brought out a non direct debit charge, which now appears as a seperate charge on the bill. The charge is £1.50 a month.

So it means if you dont pay with direct debit then you have had an increase of 50p a month but a reduction on your line rental
You are, of course, absolutely correct. I omitted one vital word and the second paragraph of my original post above should've read:
On May 1st, BT effectively increased the cost of the BT Together Option 1 package (also known as 'the hour plan') by 50p/month - from £12/month to £12.50/month (about a 4% increase) - and also effectively increased the 'DD discount' from £1/month (£3/quarter) to £1.50/month (£4.50/quarter).
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