DS Forums

 
 

Three Network - Changing Plans


Reply
Thread Tools Search this Thread
Old 23-05-2007, 18:07
coopermanyorks
Forum Member
 
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678

Hi

Is it possible to change plans on a new 18 month 3 Contract ?

My son took out
The Video talk £15 for life plan , this gives , 500 x anytime mins , but it seems that the other £15 for life plan Direct texter 600 texts plus 75 anytime mins is the better option for his useage

After only 2 bills is possible to change plans , same price but different content , without penalties or can it be done only after 6 months ?
coopermanyorks is offline Follow this poster on Twitter   Reply With Quote
Please sign in or register to remove this advertisement.
Old 23-05-2007, 19:51
chris20
Guest
 
Join Date: Jun 2005
Posts: 3,556
if its the same price i think you can and same contract length you should be able to phone 3 and find out
chris20 is offline   Reply With Quote
Old 23-05-2007, 22:32
coopermanyorks
Forum Member
 
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
if its the same price i think you can and same contract length you should be able to phone 3 and find out

Hi

Rang them up , first CS said nope , not until 6 months have passed , put the phone down and..............

Rang again and second CS sorted it from the next billing date / month in 3 weeks time
coopermanyorks is offline Follow this poster on Twitter   Reply With Quote
Old 23-05-2007, 22:51
broonale
Forum Member
 
Join Date: Feb 2004
Location: 54.98N 1.6W
Posts: 4,953
Thinking of changing mine in the next few weeks. I been with 3 for 9 months and I could do with a new plan and handset. I'm currently on the VTT350 plan but usually have a lot of video minutes left each month.
broonale is offline   Reply With Quote
Old 23-05-2007, 22:57
squawkBOX
Forum Member
 
Join Date: Jul 2001
Location: Central Scotland, UK
Posts: 871
The change Price Plan rules within the company officially state that you can't change your Price Plan for the duration of your contract.

Note: To others reading, it totally depends when you took the contract out, some contracts allow you to change after 6, 9 or 12 months but I can't remember the applicable dates.

For the OP, I would urge you to call customer services and ask them if possible could they please change the PP. Emphasize the fact that the one with more text messages is the exact same price. Therefore the company won't be losing any money.
squawkBOX is offline   Reply With Quote
Old 24-05-2007, 02:25
Mr Cable
Forum Member
 
Join Date: Apr 2001
Location: Manchester, UK
Posts: 2,868
Go into the shop where you bought it from, explain it to them and hopefully they'll contact Glasgow to sort it. As someone said, it's not exactly a Downgrade....
Mr Cable is offline   Reply With Quote
Old 24-05-2007, 08:44
coopermanyorks
Forum Member
 
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
Hi Guys , its sorted see post # 3

They probably realise its better for them to give 600 texts with 75 mins , than 500 x network mins
coopermanyorks is offline Follow this poster on Twitter   Reply With Quote
Old 24-05-2007, 21:16
squawkBOX
Forum Member
 
Join Date: Jul 2001
Location: Central Scotland, UK
Posts: 871
Go into the shop where you bought it from, explain it to them and hopefully they'll contact Glasgow to sort it. As someone said, it's not exactly a Downgrade....
FYI; That department is now in India.
squawkBOX is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 05:08.