help: Sony Erricsson W550i crashed

innocentbystand · 24-05-2007, 20:02

Heya, i have been handed the white screen of death! My w550i has crashed before but by removing the battery, waiting 20 seconds and then turning it on again always sloved it. now it is not working. i have taken the sim out and turned it on.... still white screen..... left it off for hours turned it on.. still white screen...

can anyone help?

cheers

ram33 · 24-05-2007, 22:46

you could try upgrade with the seus.
if still no good then get it done under warrenty

innocentbystand · 24-05-2007, 23:02

Quote:

Originally Posted by ram33

you could try upgrade with the seus.
if still no good then get it done under warrenty

seus? sorry?

oh also does anyone know if it would be possible to get texts off the phone? i have a few that i really want to keep....

iDan · 24-05-2007, 23:03

Sony Ericsson Update Service.

innocentbystand · 24-05-2007, 23:17

i've sent them an email. i hope it has not packed in compleatly. luckily i have a backup phone but it is not ideal

ForestChav · 24-05-2007, 23:18

does updating the firmware with SEUS wipe the phone memory? Suspect it does... What's stored on the sim? Any way of backing up the phone memory... I have some games installed that I don't especially want to lose!

AB · 25-05-2007, 19:42

Exactly the same happened to mine though given that I was at the end of my 18 months contract when it gave up and would only show a white screen, I got a new handset! I presume it is a loose wire or some electrical fault inside. My girlfriend's W550i split in two a little while back and I saw that only two small pins connect the top half of the phone (screen etc) with the main part (keys, battery etc).

innocentbystand · 25-05-2007, 19:55

all fixed. downloaded the "update service" from the SE website and followed the instructions... all seems to be working fine now.

Finglonga · 26-05-2007, 08:29

Quote:

Originally Posted by ForestChav

does updating the firmware with SEUS wipe the phone memory? Suspect it does... What's stored on the sim? Any way of backing up the phone memory... I have some games installed that I don't especially want to lose!

Never had anything disappear from my phone when I have done an update on my K800. Texts, notes, pictures etc, all still there.

selene · 31-05-2007, 01:39

Next time you get the WSOD, you can use davinci to fix it

ForestChav · 06-06-2007, 00:14

Quote:

Originally Posted by Finglonga

Never had anything disappear from my phone when I have done an update on my K800. Texts, notes, pictures etc, all still there.

Oh right. I had assumed it did a master reset. I have some software that I don't particularly want to pay £5 to redownload but my k750 really needs a new firmware because I can't transfer by USB.

24-05-2007, 20:02	#1
innocentbystand Forum Member Join Date: Oct 2005 Posts: 1,446	help: Sony Erricsson W550i crashed Heya, i have been handed the white screen of death! My w550i has crashed before but by removing the battery, waiting 20 seconds and then turning it on again always sloved it. now it is not working. i have taken the sim out and turned it on.... still white screen..... left it off for hours turned it on.. still white screen... can anyone help? cheers

24-05-2007, 22:46	#2
ram33 Forum Member Join Date: Jan 2006 Posts: 577	you could try upgrade with the seus. if still no good then get it done under warrenty

24-05-2007, 23:02	#3
innocentbystand Forum Member Join Date: Oct 2005 Posts: 1,446	Quote: Originally Posted by ram33 you could try upgrade with the seus. if still no good then get it done under warrenty seus? sorry? oh also does anyone know if it would be possible to get texts off the phone? i have a few that i really want to keep....

24-05-2007, 23:03	#4
iDan Forum Member Join Date: Jun 2004 Posts: 8,812	Sony Ericsson Update Service.

24-05-2007, 23:17	#5
innocentbystand Forum Member Join Date: Oct 2005 Posts: 1,446	i've sent them an email. i hope it has not packed in compleatly. luckily i have a backup phone but it is not ideal

24-05-2007, 23:18	#6
ForestChav Forum Member Join Date: Jul 2006 Location: Nottingham -You lost the game! Posts: 31,738	does updating the firmware with SEUS wipe the phone memory? Suspect it does... What's stored on the sim? Any way of backing up the phone memory... I have some games installed that I don't especially want to lose!

25-05-2007, 19:42	#7
AB Forum Member Join Date: Mar 2001 Location: Leicestershire Posts: 180	Exactly the same happened to mine though given that I was at the end of my 18 months contract when it gave up and would only show a white screen, I got a new handset! I presume it is a loose wire or some electrical fault inside. My girlfriend's W550i split in two a little while back and I saw that only two small pins connect the top half of the phone (screen etc) with the main part (keys, battery etc).

25-05-2007, 19:55	#8
innocentbystand Forum Member Join Date: Oct 2005 Posts: 1,446	all fixed. downloaded the "update service" from the SE website and followed the instructions... all seems to be working fine now.

26-05-2007, 08:29	#9
Finglonga Forum Member Join Date: Jul 2004 Location: Stafford. Posts: 4,706	Quote: Originally Posted by ForestChav does updating the firmware with SEUS wipe the phone memory? Suspect it does... What's stored on the sim? Any way of backing up the phone memory... I have some games installed that I don't especially want to lose! Never had anything disappear from my phone when I have done an update on my K800. Texts, notes, pictures etc, all still there.

31-05-2007, 01:39	#10
selene Forum Member Join Date: Mar 2004 Location: Kent Posts: 119	Next time you get the WSOD, you can use davinci to fix it

06-06-2007, 00:14	#11
ForestChav Forum Member Join Date: Jul 2006 Location: Nottingham -You lost the game! Posts: 31,738	Quote: Originally Posted by Finglonga Never had anything disappear from my phone when I have done an update on my K800. Texts, notes, pictures etc, all still there. Oh right. I had assumed it did a master reset. I have some software that I don't particularly want to pay £5 to redownload but my k750 really needs a new firmware because I can't transfer by USB.

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help: Sony Erricsson W550i crashed