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help: Sony Erricsson W550i crashed


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Old 24-05-2007, 20:02
innocentbystand
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Heya, i have been handed the white screen of death! My w550i has crashed before but by removing the battery, waiting 20 seconds and then turning it on again always sloved it. now it is not working. i have taken the sim out and turned it on.... still white screen..... left it off for hours turned it on.. still white screen...

can anyone help?

cheers
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Old 24-05-2007, 22:46
ram33
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you could try upgrade with the seus.
if still no good then get it done under warrenty
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Old 24-05-2007, 23:02
innocentbystand
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you could try upgrade with the seus.
if still no good then get it done under warrenty
seus? sorry?

oh also does anyone know if it would be possible to get texts off the phone? i have a few that i really want to keep....
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Old 24-05-2007, 23:03
iDan
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Sony Ericsson Update Service.
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Old 24-05-2007, 23:17
innocentbystand
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i've sent them an email. i hope it has not packed in compleatly. luckily i have a backup phone but it is not ideal
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Old 24-05-2007, 23:18
ForestChav
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does updating the firmware with SEUS wipe the phone memory? Suspect it does... What's stored on the sim? Any way of backing up the phone memory... I have some games installed that I don't especially want to lose!
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Old 25-05-2007, 19:42
AB
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Exactly the same happened to mine though given that I was at the end of my 18 months contract when it gave up and would only show a white screen, I got a new handset! I presume it is a loose wire or some electrical fault inside. My girlfriend's W550i split in two a little while back and I saw that only two small pins connect the top half of the phone (screen etc) with the main part (keys, battery etc).
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Old 25-05-2007, 19:55
innocentbystand
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all fixed. downloaded the "update service" from the SE website and followed the instructions... all seems to be working fine now.
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Old 26-05-2007, 08:29
Finglonga
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does updating the firmware with SEUS wipe the phone memory? Suspect it does... What's stored on the sim? Any way of backing up the phone memory... I have some games installed that I don't especially want to lose!
Never had anything disappear from my phone when I have done an update on my K800. Texts, notes, pictures etc, all still there.
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Old 31-05-2007, 01:39
selene
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Next time you get the WSOD, you can use davinci to fix it
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Old 06-06-2007, 00:14
ForestChav
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Never had anything disappear from my phone when I have done an update on my K800. Texts, notes, pictures etc, all still there.
Oh right. I had assumed it did a master reset. I have some software that I don't particularly want to pay £5 to redownload but my k750 really needs a new firmware because I can't transfer by USB.
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