Help! Is my phone broken?

Sidespin Nid · 10-06-2007, 18:28

Yesterday , my Sony Ericsson W810i had a heavy object fall onto it. I can receive calls and it works because I have a mental picture of where everything is but the colour screen doesn't show up. The screen is blank and I can see a crack in the inner screen although the outer screen isn't cracked. The phone is working but no picture is showing up and the inner screen is cracked. Do I need to buy a new phone?

[]tter\/\/ard · 10-06-2007, 18:33

You can have a new screen fitted. You can buy them on eBay, and fit them yourself if you know what you're doing. http://cgi.ebay.co.uk/U-LCD-Screen-D...QQcmdZViewItem

Or, you can take it to an independent phone shop and ask them to replace the screen for you, you're looking at about £50.

BT@home · 10-06-2007, 18:34

a replacement lcd will probably be all that it required.

Sidespin Nid · 10-06-2007, 18:56

Thanks guys I really appreciate it

. Just asking though , I have a 24 month warranty from Sony Ericsson. Will they cover this or not?

[]tter\/\/ard · 10-06-2007, 18:57

Quote:

Originally Posted by Ansildrall

Thanks guys I really appreciate it

. Just asking though , I have a 24 month warranty from Sony Ericsson. Will they cover this or not?

No, because it's not their fault.

stud u like · 10-06-2007, 19:05

If you have accident cover and your phone is over 50 pounds,I would claim it on house contents insurance.

Sidespin Nid · 10-06-2007, 19:05

Oh right. Thanks

Sidespin Nid · 10-06-2007, 19:07

Hmm...yeah I thought about that but I wasn't sure how to do it. I might give that a thought stud u like

[]tter\/\/ard · 10-06-2007, 19:10

As far as I know, mobile phones, laptops and other portable devices are not covered on house insurance unless you take out extra cover for such portable units.

iDan · 10-06-2007, 23:32

Quote:

Originally Posted by []tter\/\/ard

As far as I know, mobile phones, laptops and other portable devices are not covered on house insurance unless you take out extra cover for such portable units.

Depends on the policy.

10-06-2007, 18:28	#1
Sidespin Nid Forum Member Join Date: Oct 2006 Posts: 21,366	Help! Is my phone broken? Yesterday , my Sony Ericsson W810i had a heavy object fall onto it. I can receive calls and it works because I have a mental picture of where everything is but the colour screen doesn't show up. The screen is blank and I can see a crack in the inner screen although the outer screen isn't cracked. The phone is working but no picture is showing up and the inner screen is cracked. Do I need to buy a new phone?

10-06-2007, 18:33	#2
[]tter\/\/ard Forum Member Join Date: Nov 2006 Posts: 2,422	You can have a new screen fitted. You can buy them on eBay, and fit them yourself if you know what you're doing. http://cgi.ebay.co.uk/U-LCD-Screen-D...QQcmdZViewItem Or, you can take it to an independent phone shop and ask them to replace the screen for you, you're looking at about £50.
$[]tter\/\/ard is offline$

10-06-2007, 18:57	#5
[]tter\/\/ard Forum Member Join Date: Nov 2006 Posts: 2,422	Quote: Originally Posted by Ansildrall Thanks guys I really appreciate it . Just asking though , I have a 24 month warranty from Sony Ericsson. Will they cover this or not? No, because it's not their fault.
$[]tter\/\/ard is offline$

10-06-2007, 19:10	#9
[]tter\/\/ard Forum Member Join Date: Nov 2006 Posts: 2,422	As far as I know, mobile phones, laptops and other portable devices are not covered on house insurance unless you take out extra cover for such portable units.
$[]tter\/\/ard is offline$

10-06-2007, 18:34	#3
BT@home Forum Member Join Date: Nov 2004 Posts: 1,911	a replacement lcd will probably be all that it required.

10-06-2007, 18:56	#4
Sidespin Nid Forum Member Join Date: Oct 2006 Posts: 21,366	Thanks guys I really appreciate it . Just asking though , I have a 24 month warranty from Sony Ericsson. Will they cover this or not?

10-06-2007, 19:05	#6
stud u like Forum Member Join Date: Aug 2005 Location: The Sunny Side Of The Street Posts: 40,105	If you have accident cover and your phone is over 50 pounds,I would claim it on house contents insurance.

10-06-2007, 19:07	#8
Sidespin Nid Forum Member Join Date: Oct 2006 Posts: 21,366	Hmm...yeah I thought about that but I wasn't sure how to do it. I might give that a thought stud u like

10-06-2007, 23:32	#10
iDan Forum Member Join Date: Jun 2004 Posts: 8,812	Quote: Originally Posted by []tter\/\/ard As far as I know, mobile phones, laptops and other portable devices are not covered on house insurance unless you take out extra cover for such portable units. Depends on the policy.

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Help! Is my phone broken?