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Old 17-06-2007, 13:11
weeburkey
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Join Date: Oct 2006
Location: Glasgow
Posts: 9

I'm in the process of arranging ADSL broadband for my parents. When I put their number into the BT Wholesale availability checker it states that:

"There is no data available for this number. This could be either because it is not a BT line or it is a new BT number that has just been provided. Most new numbers will appear on the checker 24 hours after BT has installed the line."

It is a BT line and it is not a new number. Does anyone know if this is likely to be a technical issue, or simply an error with the BT database.

Thanks
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Old 19-06-2007, 00:15
openreachpeep
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Join Date: Jun 2007
Location: manchester
Posts: 946
does your parents pay their line rental to another service provider, such as talk talk.. etc.?
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