I took out a phone on phones2u direct and sent my invoice up at the stated time.they sent a letter saying I hadn't sent the whole of the 10 pages of my bill. I had sent them everything that 3 had sent me for that month.Three are saying that they sent me 10 pages of my bill,therefore I can only come to the conclusion that phones2u direct are lying to avoid paying me my cash back.I have gone to trading standards, but to be honest I think that was a waste of time..anyone got any suggestions?