Internet phone unlocking scam

Clangerette · 08-07-2007, 18:23

I paid nearly £5 for a remote unlocking code then they told me they couldn't unlock it but suggested I ask the network for the code. When I asked for a refund they said I had paid for information to unlock my phone and that was it!! What a scam!

Finglonga · 08-07-2007, 21:20

Need more info.

the_mothman · 09-07-2007, 09:15

Let me guess, was this company unlock telecom or unlock mob by any chance? Read reviews about them on the web and they seem to be taking people for a ride. It's in their terms and condition exactly which handsets they unlock (and it's the ones the free nokia software unlock) but they people seem to miss the info.

Someone should complain to consumer direct about them.

Clangerette · 09-07-2007, 10:04

Yes it was unlock telecom. Who should I complain to?

[]tter\/\/ard · 09-07-2007, 10:17

Quote:

Originally Posted by Clangerette

Yes it was unlock telecom. Who should I complain to?

Yourself. You ticked the box to agree to the Terms when you requested the code. If you'd have read them you'd have noticed that they supply information on the best way to unlock the phone.

DICKENS99 · 09-07-2007, 10:22

Same as that scam a few years ago "Send £5 and I'll tell you how to cut your electricity bills" , which turned out to be "Stop using things which use electricity" - does exactly what it says on the tin.

Talizman · 09-07-2007, 10:24

Quote:

Originally Posted by []tter\/\/ard

Yourself. You ticked the box to agree to the Terms when you requested the code. If you'd have read them you'd have noticed that they supply information on the best way to unlock the phone.

From that page:

Quote:

Our system will advise you on the best method to unlock your mobile. If we supply you with this information you will still be in credit with us for another mobile unlock from our list on this page. This can be requested at anytime in the future via our contact page.

the_mothman · 09-07-2007, 10:37

I'd contact consumer direct as I expect that they're in breach of consumer law. Also since they haven't supplied you a service then you can request a refund under the distance selling regulations.

Search for "Consumer Direct" on the web and drop them a message.

08-07-2007, 18:23	#1
Clangerette Forum Member Join Date: May 2005 Posts: 829	Internet phone unlocking scam I paid nearly £5 for a remote unlocking code then they told me they couldn't unlock it but suggested I ask the network for the code. When I asked for a refund they said I had paid for information to unlock my phone and that was it!! What a scam!

09-07-2007, 10:17	#5
[]tter\/\/ard Forum Member Join Date: Nov 2006 Posts: 2,422	Quote: Originally Posted by Clangerette Yes it was unlock telecom. Who should I complain to? Yourself. You ticked the box to agree to the Terms when you requested the code. If you'd have read them you'd have noticed that they supply information on the best way to unlock the phone.
$[]tter\/\/ard is offline$

08-07-2007, 21:20	#2
Finglonga Forum Member Join Date: Jul 2004 Location: Stafford. Posts: 4,706	Need more info.

09-07-2007, 09:15	#3
the_mothman Forum Member Join Date: Feb 2007 Posts: 70	Let me guess, was this company unlock telecom or unlock mob by any chance? Read reviews about them on the web and they seem to be taking people for a ride. It's in their terms and condition exactly which handsets they unlock (and it's the ones the free nokia software unlock) but they people seem to miss the info. Someone should complain to consumer direct about them.

09-07-2007, 10:04	#4
Clangerette Forum Member Join Date: May 2005 Posts: 829	Yes it was unlock telecom. Who should I complain to?

09-07-2007, 10:22	#6
DICKENS99 Forum Member Join Date: May 2005 Posts: 2,284	Same as that scam a few years ago "Send £5 and I'll tell you how to cut your electricity bills" , which turned out to be "Stop using things which use electricity" - does exactly what it says on the tin.

09-07-2007, 10:24	#7
Talizman Forum Member Join Date: May 2007 Location: On a journey Posts: 1,901	Quote: Originally Posted by []tter\/\/ard Yourself. You ticked the box to agree to the Terms when you requested the code. If you'd have read them you'd have noticed that they supply information on the best way to unlock the phone. From that page: Quote: Our system will advise you on the best method to unlock your mobile. If we supply you with this information you will still be in credit with us for another mobile unlock from our list on this page. This can be requested at anytime in the future via our contact page.

09-07-2007, 10:37	#8
the_mothman Forum Member Join Date: Feb 2007 Posts: 70	I'd contact consumer direct as I expect that they're in breach of consumer law. Also since they haven't supplied you a service then you can request a refund under the distance selling regulations. Search for "Consumer Direct" on the web and drop them a message.

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Internet phone unlocking scam