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Old 31-07-2007, 18:56
danielharris88
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Hi Guys,

Wonder if you can help as BT are rubbish and don't understand a word i am saying....

2 Months ago a BT engineer fitted a new master socket and extention, he also fitted some NTE5.

Problem is, he fitted this to the master socket in the back room and i want my modem on the other socket as the wireless signal in the back room is poor (we have a stone house)

How easy would it be for me to change? or does anyone have a number where BT can change this as the Indian call centre keep saying it's down to the router.. idiots.

cheers, dan
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Old 31-07-2007, 20:02
Heinz
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NTE5 is a master socket.

Plug the router into the other socket then - or does suggesting that make me an idiot too?
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Old 01-08-2007, 10:33
Steve Pearce
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Without knowing how the sockets are wired, it's hard to say. Is the other socket wired off the filtered side of the NTE5?
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Old 01-08-2007, 19:34
CitySlicker
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What's stopping you put a filter on the other socket where you want the modem?
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Old 02-08-2007, 11:18
Steve Pearce
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What's stopping you put a filter on the other socket where you want the modem?
If the socket is feed from the filtered side of the NTE5 (that's why I asked the question), the modem/router wont work.
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Old 03-08-2007, 17:35
CitySlicker
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Simple in that case, just re-wire the extension to the non filtered side and put a filter on the other socket! This to me seems like a really easily solved problem.
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Old 03-08-2007, 18:19
openreachpeep
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are we talking about your standard nte5 or the one with the built in filter. cos if it's the latter then the dsl signal ends at that socket and won't be sent down to the extensions. to get the ext's to have dsl too he'd need to change it back to the original face plate.
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Old 07-08-2007, 08:03
danielharris88
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are we talking about your standard nte5 or the one with the built in filter. cos if it's the latter then the dsl signal ends at that socket and won't be sent down to the extensions. to get the ext's to have dsl too he'd need to change it back to the original face plate.
Hi Openreachpeep.

That's what i have!!!

What could i do to get it removed because BT want to charge me £125.00 or so even though the new lines cost me £174 or so two months ago.

The engineer was very good, but i never new you were unable to connect the modem to other sockets in the house. Seeing as it's a stone house the siginal is poor in every room unless moved to the middle of the room (which i have atm with a 15m dsl cable) running from the master socket and it looks a mess.

All i went is the thing removed
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Old 07-08-2007, 19:21
openreachpeep
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Hi Openreachpeep.

That's what i have!!!

What could i do to get it removed because BT want to charge me £125.00 or so even though the new lines cost me £174 or so two months ago.

The engineer was very good, but i never new you were unable to connect the modem to other sockets in the house. Seeing as it's a stone house the siginal is poor in every room unless moved to the middle of the room (which i have atm with a 15m dsl cable) running from the master socket and it looks a mess.

All i went is the thing removed
if you private message me your address i'll send you one through the post, you will need the inserter tool, to connect the wires to the connections.
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