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BT1500 x4 Handsets Problem


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Old 04-08-2007, 14:53
Diddo
 
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I have a BT1500 x4 handsets phone.

One of the handsets is stuck in the engaged position.

All features are working on the handset, except the dial tone.

I have spoken to BT technical dept, who tbh, are a waste of time, any idea to a possible solution?
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Old 04-08-2007, 15:47
Heinz
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Location: NE Essex,6½m SSW of Sudbury TX
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As the techies at work always used to start by telling me, "It's a computer. It's confused. Reboot it."

I'd start by removing the handset's batteries overnight.
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Old 04-08-2007, 16:21
Diddo
 
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As the techies at work always used to start by telling me, "It's a computer. It's confused. Reboot it."

I'd start by removing the handset's batteries overnight.
Cheers Heinz.

I have done that, and replaced the batteries, have also reprogrammed it from the base unit, but I cannot get a dial tone, or get rid of the engaged tone.

Oh, btw, the engaged tone only appears if you answer the phone, or go to make a call.

All the other 3 handsets are OK, no problems.
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