New 3G Phone

Gaz82 · 08-08-2007, 09:18

Hi Guys,

I've just got a Nokia 6280 and I'm on O2. When I put my SIM into the phone I can connect to the network by GSM but not UMTS. Does anyone know if I need to contact O2 to get 3G services added to my account, or am I doing something wrong?

Cheers

wavejockglw · 08-08-2007, 09:52

To use 3G with 02 you need a 3G provisioned SIM Card. If you are using a previous 02 SIM it won't work with 3G.

You just need to call 02 customer service and they will send you a new 3G SIM free of charge within a few days then you can make videocalls etc.

hobbes79 · 08-08-2007, 17:10

I had a problem with O2 that even though I had a 3G SIM (easy to find out, since in small letters it will say 3G somewhere on it) it still wasn't activated for it. Took a couple of phone calls to O2 to get it sorted. Worth checking your SIM.

08-08-2007, 09:18	#1
Gaz82 Forum Member Join Date: Jun 2000 Location: Berkshire, UK Posts: 279	New 3G Phone Hi Guys, I've just got a Nokia 6280 and I'm on O2. When I put my SIM into the phone I can connect to the network by GSM but not UMTS. Does anyone know if I need to contact O2 to get 3G services added to my account, or am I doing something wrong? Cheers

08-08-2007, 09:52	#2
wavejockglw Inactive Member Join Date: Oct 2002 Location: Glasgow Posts: 10,276	To use 3G with 02 you need a 3G provisioned SIM Card. If you are using a previous 02 SIM it won't work with 3G. You just need to call 02 customer service and they will send you a new 3G SIM free of charge within a few days then you can make videocalls etc.

08-08-2007, 17:10	#3
hobbes79 Forum Member Join Date: Oct 2006 Location: UK Posts: 337	I had a problem with O2 that even though I had a 3G SIM (easy to find out, since in small letters it will say 3G somewhere on it) it still wasn't activated for it. Took a couple of phone calls to O2 to get it sorted. Worth checking your SIM.

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New 3G Phone