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Hissing and crackling on BT line


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Old 11-09-2010, 17:39
beerhunter2
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Join Date: Mar 2006
Location: Hampshire, England
Posts: 7,172
To complicate things our telephone rental is with TalkTalk (yes i know but they were cheaper than BT).
Not complicated at all. TalkTalk are totally responsible for your service upstream of the NTE5 - no ifs buts or maybes.

However in your case the fault is downstream of the NTE5 for which neither TalkTalk nor anyone else is responsible.

The rule of thumb is is use the Master Socket and in your case the ADSL socket. ALL regular extensions will be filtered and so will not work.
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Old 11-09-2010, 20:23
Mike_1101
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Location: Lancs
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Obviously you never had to deal with them professionally. They were quite appalling bad - as was the supplied equipment. In my office, the British Telecommunications Act was a source of great rejoicing.
No I didn't, and I now use Virgin cable. Not the cheapest but at least it's all one company and I'm spared Openreach and other companies pointing fingers and saying "Not our fault - it's theirs!"
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Old 02-10-2010, 21:09
spiney2
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Join Date: Jul 2010
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Phone landlines are balanced. It's highly unlikely to be any sort of "outside interference"!

http://en.wikipedia.org/wiki/Balanced_line

Two Possibilities:

1. The overvoltage protector in the Master Socket can become faulty! (replace master socket).

2. if using multiway connectors, especially cheap ones, "crud" can build up on them due to electorlytic action (it's usually green!). Just remove it.
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