Tiscali TV looks like an interesting service and I would be tempted to sign up if it were available in my area. Is there any news on how the nationwide rollout is progressing?

I suggest you search for user experiences of Tiscali's idea of customer service.

What a helpful post. I don't have any problems with the cutomer service for Tiscali TV - it's not the same customer service as for their standard broadband.

In answer to the question originially asked - yes there are plans for a national rollout but historically Homechoice and now Tiscali TV's ability to deliver on the timescales initially provided or hnted at has not been great.

There is an HD and PVR solution currently undergoing trials - I would be surprised if they didn't plan the national rollout to co-incide with that to make the package a better proposition and to save from having to re-engineer parts of the network just months after they went live.

I think you are in a minority.... I have had no problems with Tiscali CS or Homechoice CS, before their change to Tiscali. They have always been very helpful. I had more problems with Telewest (now Virgin Media) than I have had with Tiscali. The national roll out is due, and having looked on their site recently they have started to advertise it more on there site!!
Tiscali's Customer service are no worse than any of the other companies that offer digital cable or satellite. If anything Virgin are far worse!!

I wish I could say the same - I have been without service for six weeks now & customer services have been far from helpful!

Cheers all, I guess my answer is there is no further news.

Homechoice CS was great when I was a subscriber, I've seen enough horror stories about Tiscali to seriously want to avoid them.

So long as they don't put Tiscali TV customers onto the same CS the ISP customers suffer with all good.