motorola C261

alco_vixen · 14-08-2007, 13:18

I wonder if anyone can help i can send photos but cant recieve them whats the problem?

Ricardodaforce · 14-08-2007, 13:19

Settings need updating? Ask your network for an sms update.

alco_vixen · 14-08-2007, 13:28

spoke to virgin this morning they said if i could send out settings were on phone

prking · 14-08-2007, 19:40

Is your memory full?
Make sure the phone is set to automatically download MMS messages.
Do you get any messages or errors on screen?

alco_vixen · 15-08-2007, 15:24

memory not full just got phone not getting any error messages person i spoke to from virgin told me to send a picture to myself yesterday it wouldnt send today it did but i am still unable to recieve them from other people

prking · 15-08-2007, 18:46

So have you checked the phone is set to download messages? When you say unable to receive mms, what do you mean? Does nothing happen at all? Or does the phone display anything?

alco_vixen · 15-08-2007, 21:44

nothing happens at all no indication that one has been sent to me but i know it has as my friend has sent me several whilst in the same room as me

alco_vixen · 15-08-2007, 21:45

i thought when i managed to send a picture to myself then that would have solved the problem but no joy at all

prking · 16-08-2007, 07:41

If you have received the message you sent, but not from your friend then the problem lies with your friend or their network.
It has been reported on here before that Virgin occassionally has trouble with receiving messages from other networks. You're friend needs to phone their network and you need to phone Virgin and CLEARLY explain what is happening.

alco_vixen · 16-08-2007, 15:39

have spoken to virgin again they sent me some settings i resent a picture to myself then the man i spoke to sent me a picture still havent recieved it he said it could take a couple of hours im begining to think i will never be able to get pictures of anyone else very annoyed

prking · 16-08-2007, 18:10

Do you know anyone else with a Virgin phone? If so put your SIM card in their phone and see if you can receive a message. If you can then the problem is with your phone. If not then there is something wrong somewhere at Virgin.
You will have to call them, explain what has happened and what the chap at Virgin has already done. Or you could take your phone into a Virgin store and ask them to have a look.
It must be very frustrating for you, i hope it gets sorted soon.

alco_vixen · 21-08-2007, 16:21

yeah its very frustrating still cant recieve pictures

14-08-2007, 13:18	#1
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	motorola C261 I wonder if anyone can help i can send photos but cant recieve them whats the problem?

14-08-2007, 13:19	#2
Ricardodaforce Inactive Member Join Date: Oct 2005 Location: Alacant Posts: 7,773	Settings need updating? Ask your network for an sms update.

14-08-2007, 13:28	#3
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	spoke to virgin this morning they said if i could send out settings were on phone

14-08-2007, 19:40	#4
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Is your memory full? Make sure the phone is set to automatically download MMS messages. Do you get any messages or errors on screen?

15-08-2007, 15:24	#5
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	memory not full just got phone not getting any error messages person i spoke to from virgin told me to send a picture to myself yesterday it wouldnt send today it did but i am still unable to recieve them from other people

15-08-2007, 18:46	#6
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	So have you checked the phone is set to download messages? When you say unable to receive mms, what do you mean? Does nothing happen at all? Or does the phone display anything?

15-08-2007, 21:44	#7
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	nothing happens at all no indication that one has been sent to me but i know it has as my friend has sent me several whilst in the same room as me

15-08-2007, 21:45	#8
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	i thought when i managed to send a picture to myself then that would have solved the problem but no joy at all

16-08-2007, 07:41	#9
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	If you have received the message you sent, but not from your friend then the problem lies with your friend or their network. It has been reported on here before that Virgin occassionally has trouble with receiving messages from other networks. You're friend needs to phone their network and you need to phone Virgin and CLEARLY explain what is happening.

16-08-2007, 15:39	#10
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	have spoken to virgin again they sent me some settings i resent a picture to myself then the man i spoke to sent me a picture still havent recieved it he said it could take a couple of hours im begining to think i will never be able to get pictures of anyone else very annoyed

16-08-2007, 18:10	#11
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Do you know anyone else with a Virgin phone? If so put your SIM card in their phone and see if you can receive a message. If you can then the problem is with your phone. If not then there is something wrong somewhere at Virgin. You will have to call them, explain what has happened and what the chap at Virgin has already done. Or you could take your phone into a Virgin store and ask them to have a look. It must be very frustrating for you, i hope it gets sorted soon.

21-08-2007, 16:21	#12
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	yeah its very frustrating still cant recieve pictures

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motorola C261