I want to cancel T-Mobile and go over to a cheaper package at Three as T-Mobile will only give me a dead basic Nokia as a free upgrade (I'm a light phone user). I phoned T-Mobile's 150 number to tell them this and request a PAC code, only to be informed that "speaking to this specialist team will cost 50p per minute, up to a maximum of £5". I'm not paying that; is there any other way to get a PAC code, or do I have to pay premium rate?
Edit: I just phoned up and they wouldn't give it to me! Honest to god, I'm cancelling the direct debit and not having a mobile...
Edit: I just phoned up and they wouldn't give it to me! Honest to god, I'm cancelling the direct debit and not having a mobile...