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T-Mobile Flext query (old allowances!) |
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#1 |
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Forum Member
Join Date: Aug 2003
Posts: 495
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T-Mobile Flext query (old allowances!)
Can anyone let me know if the 'call charges' on Flext after the recent changes are the same as they were, say a month or two ago? They're currently listed on the TM website as 20p out of allowance per minute for voice calls, 10 p texts, 10p/minute voicemail and 20p/pic messages. I'm only asking because over the last couple of weeks my allowance usage seems to have ramped up with no discernable increase in use as far as I can recall.
No-one else has access to my phone and on checking my itemised calls, the amounts seem to tally at approximately the above rates. If these rates have increased as part of the flext changes and been applied to existing customers then that's surely wrong! |
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#2 |
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Forum Member
Join Date: Jun 2004
Posts: 1,544
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They have always been 20p to local/national/tmob/other networks including voicemail, sms sent to uk mobile 10p, non uk mobile 20p...you wouldnt have been moved to new version unless you requested a price plan change OR upgraded?
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#3 |
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Forum Member
Join Date: Jul 2003
Posts: 1,028
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Quote:
They have always been 20p to local/national/tmob/other networks including voicemail, sms sent to uk mobile 10p, non uk mobile 20p...you wouldnt have been moved to new version unless you requested a price plan change OR upgraded?
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#4 |
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Forum Member
Join Date: Jun 2004
Posts: 1,544
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Yeh I was in this afternoon and it appears they have had a rethink about it, you do afterall remain on this price plan unless your a new connection.
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#5 |
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Forum Member
Join Date: May 2004
Posts: 518
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Flext changes
Hi sorry to hijack this thread but can I just check - if I upgrade my Flext at the end of my 18month contract with Tmobile will I move onto the new conditions i.e. have to pay for voicemail calls etc?
Thanks |
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#6 |
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Forum Member
Join Date: Jun 2004
Posts: 1,544
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Quote:
Hi sorry to hijack this thread but can I just check - if I upgrade my Flext at the end of my 18month contract with Tmobile will I move onto the new conditions i.e. have to pay for voicemail calls etc?
Thanks
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#7 |
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Forum Member
Join Date: Jan 2007
Posts: 2,876
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Sorry, but what are the changes?
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#8 |
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Forum Member
Join Date: Aug 2001
Location: London, UK.
Posts: 381
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Quote:
I upgraded, but was told as I was not changing my price plan, I have not moved onto the new version. They have just addded the free evening and weekend calls and removed my 25% go direct discount. All other charges remain as they were.
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#9 |
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Forum Member
Join Date: Sep 2005
Location: Liverpool
Posts: 362
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ive been upgraded {18 months end } and i moved tariffs from flext 20 to 25.
when i signed on to t-mobile they offered me 25% deal. i still have the 25% deal, and i am on flext 25 { £60allowance } im paying 18 pm for flext 25 and that includes insurance, which i may cancel and sign on to web n walk. |
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