Problems with Vodafone in north norfolk

elvisinstow · 23-08-2007, 18:55

The vodafone network seems to have been down since tuesday. the phones have full signal but cannot recieve calls or text messgaes. then call dial out though.

phoned vodafone and you get some cock and bull story about manually selecting a network.

is anyone else getting this???

what about compensation???

prking · 24-08-2007, 07:37

Its not a cock and bull story. It sounds like your phone is not registered on the network. To re-register it you need to follow the advice you were given by vodafone. (Manually select another network, then select vodafone). You could also take the battery and SIM card out of the phone for a while.
You are unlikely to get compensation. Especially if you have not followed their instructions.

23-08-2007, 18:55	#1
elvisinstow Forum Member Join Date: Dec 2006 Location: east anglia Posts: 92	Problems with Vodafone in north norfolk The vodafone network seems to have been down since tuesday. the phones have full signal but cannot recieve calls or text messgaes. then call dial out though. phoned vodafone and you get some cock and bull story about manually selecting a network. is anyone else getting this??? what about compensation???

24-08-2007, 07:37	#2
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Its not a cock and bull story. It sounds like your phone is not registered on the network. To re-register it you need to follow the advice you were given by vodafone. (Manually select another network, then select vodafone). You could also take the battery and SIM card out of the phone for a while. You are unlikely to get compensation. Especially if you have not followed their instructions.

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Problems with Vodafone in north norfolk