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Problems with Vodafone in north norfolk


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Old 23-08-2007, 18:55
elvisinstow
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Join Date: Dec 2006
Location: east anglia
Posts: 92

The vodafone network seems to have been down since tuesday. the phones have full signal but cannot recieve calls or text messgaes. then call dial out though.

phoned vodafone and you get some cock and bull story about manually selecting a network.

is anyone else getting this???

what about compensation???
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Old 24-08-2007, 07:37
prking
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Join Date: Sep 2002
Location: Weston-super-Mare
Posts: 9,167
Its not a cock and bull story. It sounds like your phone is not registered on the network. To re-register it you need to follow the advice you were given by vodafone. (Manually select another network, then select vodafone). You could also take the battery and SIM card out of the phone for a while.
You are unlikely to get compensation. Especially if you have not followed their instructions.
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