Dialamobile cashback firm goes bust

TheFirstCut · 31-08-2007, 18:39

Dialamobile in Birmingham are another one of the long line of mobile phone retailers going bust because cash back deals are unsustainable.

BreatheMe · 31-08-2007, 18:43

Never heard of them!

TheFirstCut · 31-08-2007, 18:53

Quote:

Originally Posted by BreatheMe

Never heard of them!

Yeah, many similar mobile retailers have popped up over the years and failed due to the unsustainable nature of cash back deals.

Dialamobile were formerly known as Mobile Connections.

They had quite a few customers throughout the UK.

Oops_Carole · 31-08-2007, 20:58

Sooner or later someone is going to step in and offer ealistic protection against the cash back rip off

Gordon are you listening ?

Finglonga · 31-08-2007, 21:32

Quote:

Originally Posted by TheFirstCut

Yeah, many similar mobile retailers have popped up over the years and failed due to the unsustainable nature of cash back deals.

Dialamobile were formerly known as Mobile Connections.

They had quite a few customers throughout the UK.

That's how they make money, sell loads of phones with a can't be missed cash back deal. Then they go bump and a few months later start up under a different name and it all starts again.

It's been going on for years and still people fall for it.

intheknow · 31-08-2007, 21:42

This is all part of the same Birmingham firms that have gone bust before, surely? there was a programme about them, they set up, then go bust deliberately.

We most certainly don't need government protection, I don't want my tax going to pay for stupid people who buy from disreputable unheard of retailers on cashback "we promise you'll get the money" ripoffs.

Oops_Carole · 31-08-2007, 22:40

Quote:

Originally Posted by Finglonga

It's been going on for years and still people fall for it.

Quote:

Originally Posted by intheknow

This is all part of the same Birmingham firms that have gone bust before, surely? there was a programme about them, they set up, then go bust deliberately.

We most certainly don't need government protection, I don't want my tax going to pay for stupid people who buy from disreputable unheard of retailers on cashback "we promise you'll get the money" ripoffs.

So there should be no law against it...... ?

Surely the cashback £ of the deal should be deposited in a secure account

Its surely legalised illegal activities

intheknow · 31-08-2007, 23:04

Quote:

Originally Posted by Oops_Coops

So there should be no law against it...... ?

Surely the cashback £ of the deal should be deposited in a secure account

Its surely legalised illegal activities

There are already laws against it, it's catching up with the people.

What there shouldn't be is compensation for people who buy from companies like that or for any company going bust.

People should research carefully and trade with a reputable company, we can't compensate for stupidity, we all know these scams are out there.

I don't think the government should compensate for any other scams either, but a lot of these people do eventually get brought to justice.

Oops_Carole · 01-09-2007, 11:28

Quote:

Originally Posted by intheknow

There are already laws against it, it's catching up with the people.

These people set up Ltd companies with the sole intention of making some fast money .

They hide behind Ltd company status and walk away from the wreckage.

Their should be some law that makes the Ltd company ring fence the money allocated for future cashback payouts

I am not advocating the government pay anything out , just tighten up the UK law that allows Ltd companies to "work" the system

prking · 01-09-2007, 15:52

The point is that there will always be people who think you can get something for nothing and will sign up to these cashback deals. If you give it a moments thought, there is no way a company can give these sort of cashback deals without either conning people or making the claim procedure so complicated that it limits the number of people who claim.
Remember the old sayings:
You can't con and honest man.
If its too good to be true, it probably isn't.

Thierry_Henry · 01-09-2007, 18:16

Quote:

Originally Posted by prking

The point is that there will always be people who think you can get something for nothing and will sign up to these cashback deals. If you give it a moments thought, there is no way a company can give these sort of cashback deals without either conning people or making the claim procedure so complicated that it limits the number of people who claim.
Remember the old sayings:
You can't con and honest man.
If its too good to be true, it probably isn't.

I am on my third cash back and as long as you follow the T&C's (which are not complicated), you WILL get your money. I will add though that I have always gone for E2save (part of CPW) as they are a reputable company.

There is no con, they get money from the networks to 'get you on board' and then hope that you will spend over your monthly allowance, surf the net, purchase ringtone, etc to boost their revenues.

Oops_Carole · 01-09-2007, 18:22

Quote:

Originally Posted by Thierry_Henry

I am on my third cash back and as long as you follow the T&C's (which are not complicated), you WILL get your money. I will add though that I have always gone for E2save (part of CPW) as they are a reputable company.

There is no con, they get money from the networks to 'get you on board' and then hope that you will spend over your monthly allowance, surf the net, purchase ringtone, etc to boost their revenues.

I to have had 3 successful cash backs all through DAP with no problems , it seems the problems arise with the smaller online companies usually but not always .

The best way is as Three do it , get charged the actual reduced rate each month and no need to claw it back

Thierry_Henry · 01-09-2007, 18:32

Quote:

Originally Posted by Oops_Coops

I to have had 3 successful cash backs all through DAP with no problems , it seems the problems arise with the smaller online companies usually but not always .

The best way is as Three do it , get charged the actual reduced rate each month and no need to claw it back

But that applies to anything in life. If you choose a reputable brand / company you should (most of the time) be better off. I agree that 3 seem to be offering some good deals, but their coverage is not as good as the big players.

Oops_Carole · 01-09-2007, 19:47

Quote:

Originally Posted by Thierry_Henry

But that applies to anything in life. If you choose a reputable brand / company you should (most of the time) be better off. I agree that 3 seem to be offering some good deals, but their coverage is not as good as the big players.

If no one purchased from smaller start up companies then they couln't grow to become reputable BIG ones

I was merely stating that the way Three (if purchased direct from them ) reduce the monthly charge instead of having cashback claims is far better .

Three signal is fine n dandy for my wife , I wonder if people still have a tainted view on three based upon historic network and handset problems

Look through the mobile sections you will see gripes against all the major telcos for quality of service etc

Adam D · 01-09-2007, 21:19

So what happens to the people who are with the company that has gone bust?

Oops_Carole · 01-09-2007, 21:50

Quote:

Originally Posted by Adam D

So what happens to the people who are with the company that has gone bust?

They don't get any money back thats due to them via redemption

slyfox51 · 01-09-2007, 21:55

A friend at work keeps telling me to join one at £35 a month & you get every penny back after a year. The catch is when you join again it is for 18 months but if you don't join you have already had free phone use for a year.
Sounds to good to be true.

Oops_Carole · 01-09-2007, 21:57

Quote:

Originally Posted by slyfox51

A friend at work keeps telling me to join one at £35 a month & you get every penny back after a year. The catch is when you join again it is for 18 months but if you don't join you have already had free phone use for a year.
Sounds to good to be true.

If they are still around after 12 months to pay out the redemption

You pay them £35 per month , they hope you forget or make an error in your claim so they don't have to refund

slyfox51 · 01-09-2007, 22:00

Quote:

Originally Posted by Oops_Coops

If they are still around after 12 months to pay out the redemption

Yes, that is probably the catch.

TheFirstCut · 01-09-2007, 23:12

Quote:

Originally Posted by Thierry_Henry

I am on my third cash back and as long as you follow the T&C's (which are not complicated), you WILL get your money. I will add though that I have always gone for E2save (part of CPW) as they are a reputable company.

There is no con, they get money from the networks to 'get you on board' and then hope that you will spend over your monthly allowance, surf the net, purchase ringtone, etc to boost their revenues.

http://forums.moneysavingexpert.com/....html?t=520694

intheknow · 02-09-2007, 05:34

Quote:

Originally Posted by Thierry_Henry

But that applies to anything in life. If you choose a reputable brand / company you should (most of the time) be better off. I agree that 3 seem to be offering some good deals, but their coverage is not as good as the big players.

You are aware that three use Orange for backup coverage? so when you're not in 3g, you get Orange at no extra cost for calls or data.

Thierry_Henry · 02-09-2007, 08:04

Quote:

Originally Posted by intheknow

You are aware that three use Orange for backup coverage? so when you're not in 3g, you get Orange at no extra cost for calls or data.

Yes, and I have just moved from Orange as their coverage was also poor in my area.

Thierry_Henry · 02-09-2007, 08:08

Quote:

Originally Posted by TheFirstCut

http://forums.moneysavingexpert.com/....html?t=520694

I presume that I am supposed to read this, but I am not. Human nature tells me that people are only vocal about things that have gone wrong so this link is probable full of people complaining. You only have to look at DS.

Please post some statistics that are meaningful, ie amount of cashback deals issued versus cashback deals paid. I don't have this information so can only go on my own personal experience. Have you any experience of cashback deals?

prking · 02-09-2007, 08:12

Quote:

Originally Posted by TheFirstCut

http://forums.moneysavingexpert.com/....html?t=520694

I think this proves the point that even big players like Carphone Warehouse get this seriously wrong.

Even if you accept that they made a mistake, to make the customers jump through hoops to sort it out, just proves that these cashback schemes are too good to be true.

prking · 02-09-2007, 08:16

Quote:

Originally Posted by Thierry_Henry

I presume that I am supposed to read this, but I am not. Human nature tells me that people are only vocal about things that have gone wrong so this link is probable full of people complaining. You only have to look at DS.

Please post some statistics that are meaningful, ie amount of cashback deals issued versus cashback deals paid. I don't have this information so can only go on my own personal experience. Have you any experience of cashback deals?

I think its a bit bizarre to write off that link without reading it. E2SAVE actually post in the forum linked to.

31-08-2007, 18:39	#1
TheFirstCut Inactive Member Join Date: Apr 2007 Location: Proud European! Posts: 7,120	Dialamobile cashback firm goes bust Dialamobile in Birmingham are another one of the long line of mobile phone retailers going bust because cash back deals are unsustainable.

31-08-2007, 18:43	#2
BreatheMe Forum Member Join Date: Aug 2007 Posts: 212	Never heard of them!

31-08-2007, 18:53	#3
TheFirstCut Inactive Member Join Date: Apr 2007 Location: Proud European! Posts: 7,120	Quote: Originally Posted by BreatheMe Never heard of them! Yeah, many similar mobile retailers have popped up over the years and failed due to the unsustainable nature of cash back deals. Dialamobile were formerly known as Mobile Connections. They had quite a few customers throughout the UK.

31-08-2007, 20:58	#4
Oops_Carole Forum Member Join Date: Jul 2006 Location: ♥ North Of Watford ϖ Posts: 2,557	Sooner or later someone is going to step in and offer ealistic protection against the cash back rip off Gordon are you listening ?

31-08-2007, 21:32	#5
Finglonga Forum Member Join Date: Jul 2004 Location: Stafford. Posts: 4,706	Quote: Originally Posted by TheFirstCut Yeah, many similar mobile retailers have popped up over the years and failed due to the unsustainable nature of cash back deals. Dialamobile were formerly known as Mobile Connections. They had quite a few customers throughout the UK. That's how they make money, sell loads of phones with a can't be missed cash back deal. Then they go bump and a few months later start up under a different name and it all starts again. It's been going on for years and still people fall for it.

31-08-2007, 21:42	#6
intheknow Banned User Join Date: Sep 2006 Location: Bristol Posts: 4,837	This is all part of the same Birmingham firms that have gone bust before, surely? there was a programme about them, they set up, then go bust deliberately. We most certainly don't need government protection, I don't want my tax going to pay for stupid people who buy from disreputable unheard of retailers on cashback "we promise you'll get the money" ripoffs.

31-08-2007, 22:40	#7
Oops_Carole Forum Member Join Date: Jul 2006 Location: ♥ North Of Watford ϖ Posts: 2,557	Quote: Originally Posted by Finglonga It's been going on for years and still people fall for it. Quote: Originally Posted by intheknow This is all part of the same Birmingham firms that have gone bust before, surely? there was a programme about them, they set up, then go bust deliberately. We most certainly don't need government protection, I don't want my tax going to pay for stupid people who buy from disreputable unheard of retailers on cashback "we promise you'll get the money" ripoffs. So there should be no law against it...... ? Surely the cashback £ of the deal should be deposited in a secure account Its surely legalised illegal activities

31-08-2007, 23:04	#8
intheknow Banned User Join Date: Sep 2006 Location: Bristol Posts: 4,837	Quote: Originally Posted by Oops_Coops So there should be no law against it...... ? Surely the cashback £ of the deal should be deposited in a secure account Its surely legalised illegal activities There are already laws against it, it's catching up with the people. What there shouldn't be is compensation for people who buy from companies like that or for any company going bust. People should research carefully and trade with a reputable company, we can't compensate for stupidity, we all know these scams are out there. I don't think the government should compensate for any other scams either, but a lot of these people do eventually get brought to justice.

01-09-2007, 11:28	#9
Oops_Carole Forum Member Join Date: Jul 2006 Location: ♥ North Of Watford ϖ Posts: 2,557	Quote: Originally Posted by intheknow There are already laws against it, it's catching up with the people. These people set up Ltd companies with the sole intention of making some fast money . They hide behind Ltd company status and walk away from the wreckage. Their should be some law that makes the Ltd company ring fence the money allocated for future cashback payouts I am not advocating the government pay anything out , just tighten up the UK law that allows Ltd companies to "work" the system

01-09-2007, 15:52	#10
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	The point is that there will always be people who think you can get something for nothing and will sign up to these cashback deals. If you give it a moments thought, there is no way a company can give these sort of cashback deals without either conning people or making the claim procedure so complicated that it limits the number of people who claim. Remember the old sayings: You can't con and honest man. If its too good to be true, it probably isn't.

01-09-2007, 18:16	#11
Thierry_Henry Forum Member Join Date: Mar 2007 Posts: 488	Quote: Originally Posted by prking The point is that there will always be people who think you can get something for nothing and will sign up to these cashback deals. If you give it a moments thought, there is no way a company can give these sort of cashback deals without either conning people or making the claim procedure so complicated that it limits the number of people who claim. Remember the old sayings: You can't con and honest man. If its too good to be true, it probably isn't. I am on my third cash back and as long as you follow the T&C's (which are not complicated), you WILL get your money. I will add though that I have always gone for E2save (part of CPW) as they are a reputable company. There is no con, they get money from the networks to 'get you on board' and then hope that you will spend over your monthly allowance, surf the net, purchase ringtone, etc to boost their revenues.

01-09-2007, 18:22	#12
Oops_Carole Forum Member Join Date: Jul 2006 Location: ♥ North Of Watford ϖ Posts: 2,557	Quote: Originally Posted by Thierry_Henry I am on my third cash back and as long as you follow the T&C's (which are not complicated), you WILL get your money. I will add though that I have always gone for E2save (part of CPW) as they are a reputable company. There is no con, they get money from the networks to 'get you on board' and then hope that you will spend over your monthly allowance, surf the net, purchase ringtone, etc to boost their revenues. I to have had 3 successful cash backs all through DAP with no problems , it seems the problems arise with the smaller online companies usually but not always . The best way is as Three do it , get charged the actual reduced rate each month and no need to claw it back

01-09-2007, 18:32	#13
Thierry_Henry Forum Member Join Date: Mar 2007 Posts: 488	Quote: Originally Posted by Oops_Coops I to have had 3 successful cash backs all through DAP with no problems , it seems the problems arise with the smaller online companies usually but not always . The best way is as Three do it , get charged the actual reduced rate each month and no need to claw it back But that applies to anything in life. If you choose a reputable brand / company you should (most of the time) be better off. I agree that 3 seem to be offering some good deals, but their coverage is not as good as the big players.

01-09-2007, 19:47	#14
Oops_Carole Forum Member Join Date: Jul 2006 Location: ♥ North Of Watford ϖ Posts: 2,557	Quote: Originally Posted by Thierry_Henry But that applies to anything in life. If you choose a reputable brand / company you should (most of the time) be better off. I agree that 3 seem to be offering some good deals, but their coverage is not as good as the big players. If no one purchased from smaller start up companies then they couln't grow to become reputable BIG ones I was merely stating that the way Three (if purchased direct from them ) reduce the monthly charge instead of having cashback claims is far better . Three signal is fine n dandy for my wife , I wonder if people still have a tainted view on three based upon historic network and handset problems Look through the mobile sections you will see gripes against all the major telcos for quality of service etc

01-09-2007, 21:19	#15
Adam D Forum Member Join Date: Jan 2007 Location: UK, Posts: 4,939	So what happens to the people who are with the company that has gone bust?

01-09-2007, 21:50	#16
Oops_Carole Forum Member Join Date: Jul 2006 Location: ♥ North Of Watford ϖ Posts: 2,557	Quote: Originally Posted by Adam D So what happens to the people who are with the company that has gone bust? They don't get any money back thats due to them via redemption

01-09-2007, 21:55	#17
slyfox51 Forum Member Join Date: Aug 2007 Location: 49871 Posts: 14,023	A friend at work keeps telling me to join one at £35 a month & you get every penny back after a year. The catch is when you join again it is for 18 months but if you don't join you have already had free phone use for a year. Sounds to good to be true.

01-09-2007, 21:57	#18
Oops_Carole Forum Member Join Date: Jul 2006 Location: ♥ North Of Watford ϖ Posts: 2,557	Quote: Originally Posted by slyfox51 A friend at work keeps telling me to join one at £35 a month & you get every penny back after a year. The catch is when you join again it is for 18 months but if you don't join you have already had free phone use for a year. Sounds to good to be true. If they are still around after 12 months to pay out the redemption You pay them £35 per month , they hope you forget or make an error in your claim so they don't have to refund

01-09-2007, 22:00	#19
slyfox51 Forum Member Join Date: Aug 2007 Location: 49871 Posts: 14,023	Quote: Originally Posted by Oops_Coops If they are still around after 12 months to pay out the redemption Yes, that is probably the catch.

01-09-2007, 23:12	#20
TheFirstCut Inactive Member Join Date: Apr 2007 Location: Proud European! Posts: 7,120	Quote: Originally Posted by Thierry_Henry I am on my third cash back and as long as you follow the T&C's (which are not complicated), you WILL get your money. I will add though that I have always gone for E2save (part of CPW) as they are a reputable company. There is no con, they get money from the networks to 'get you on board' and then hope that you will spend over your monthly allowance, surf the net, purchase ringtone, etc to boost their revenues. http://forums.moneysavingexpert.com/....html?t=520694

02-09-2007, 05:34	#21
intheknow Banned User Join Date: Sep 2006 Location: Bristol Posts: 4,837	Quote: Originally Posted by Thierry_Henry But that applies to anything in life. If you choose a reputable brand / company you should (most of the time) be better off. I agree that 3 seem to be offering some good deals, but their coverage is not as good as the big players. You are aware that three use Orange for backup coverage? so when you're not in 3g, you get Orange at no extra cost for calls or data.

DS Forums

Dialamobile cashback firm goes bust

02-09-2007, 08:04	#22
Thierry_Henry Forum Member Join Date: Mar 2007 Posts: 488	Quote: Originally Posted by intheknow You are aware that three use Orange for backup coverage? so when you're not in 3g, you get Orange at no extra cost for calls or data. Yes, and I have just moved from Orange as their coverage was also poor in my area.

02-09-2007, 08:08	#23
Thierry_Henry Forum Member Join Date: Mar 2007 Posts: 488	Quote: Originally Posted by TheFirstCut http://forums.moneysavingexpert.com/....html?t=520694 I presume that I am supposed to read this, but I am not. Human nature tells me that people are only vocal about things that have gone wrong so this link is probable full of people complaining. You only have to look at DS. Please post some statistics that are meaningful, ie amount of cashback deals issued versus cashback deals paid. I don't have this information so can only go on my own personal experience. Have you any experience of cashback deals?

02-09-2007, 08:12	#24
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Quote: Originally Posted by TheFirstCut http://forums.moneysavingexpert.com/....html?t=520694 I think this proves the point that even big players like Carphone Warehouse get this seriously wrong. Even if you accept that they made a mistake, to make the customers jump through hoops to sort it out, just proves that these cashback schemes are too good to be true.

02-09-2007, 08:16	#25
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Quote: Originally Posted by Thierry_Henry I presume that I am supposed to read this, but I am not. Human nature tells me that people are only vocal about things that have gone wrong so this link is probable full of people complaining. You only have to look at DS. Please post some statistics that are meaningful, ie amount of cashback deals issued versus cashback deals paid. I don't have this information so can only go on my own personal experience. Have you any experience of cashback deals? I think its a bit bizarre to write off that link without reading it. E2SAVE actually post in the forum linked to.