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Virgin mobile problem


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Old 09-09-2007, 16:13
snowmaker
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Join Date: Oct 2004
Location: Gosport, Hants.
Posts: 26

Hi,

All my family have Virgin Mobile PAYG phones and for the last few days we have been having some problems ringing eachother, or from a landline to mobile.

It just shows them as being engaged even though they are not or goes straight to voicemail. Text messages seem unnafected though.

I tried phoning Virgin to ask if theres a fault here but it wont let me get through to them with any of our mobiles.

Anyone experiencing the same?

Steve.
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Old 09-09-2007, 16:47
Nick_London
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Join Date: Sep 2007
Posts: 485

No not had this problem.

It sounds like a problem with T-Mobile's network, Virgin uses the T-Mobile network,incomming calls are directly routed through T-Mobile, I would suggest contacting Virgin Mobile on 0845-6000-789 from a landline.

It might be a problem in your area.

Although I did have problems making outgoing calls, when I tried to make a call,my phone wouldn't allow it, it just let me made calls to 789. But no other problems since!
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