o2 PAYT

ooops · 11-09-2007, 20:05

Hi,
I have just left a Vodafone staff plan after switching jobs and have gone to o2 PAYT until the SE K850i arrives at the Carphone Warehouse.

I am using the sim in the Sam u600 at the min and everytime I send a text I get an annoying tone and a message showing my balance.

I find this highly annoying, is there anyway to stop it?
Cheers

sean2003 · 11-09-2007, 20:12

Call o2 customer services and ask them to turn the balance alerts off.

ooops · 11-09-2007, 20:17

Quote:

Originally Posted by sean2003

Call o2 customer services and ask them to turn the balance alerts off.

That a chargable call?

I dont want em taking any of my 10er lol

Seems strange being on PAYT but makes me more conscious of how i use my phone...

sean2003 · 11-09-2007, 20:20

25p per call to customer services.

I'm not a big fan of o2!

BreatheMe · 11-09-2007, 21:31

Or call 08705 678 678 from a landline.

Find a free alternative on www.saynoto0870.com

Nick_London · 12-09-2007, 01:20

You can turn it off from your phones menu options.

Just go into settings look for credit/balance settings, this may also be Call duration and Call register and look for 'Credit information' or 'credit alerts' or Balance alert/Reminder'. Then just turn it off.

prking · 12-09-2007, 10:45

Quote:

Originally Posted by Nick_London

You can turn it off from your phones menu options.

Just go into settings look for credit/balance settings, this may also be Call duration and Call register and look for 'Credit information' or 'credit alerts' or Balance alert/Reminder'. Then just turn it off.

Really?

I think you are confusing the balance alerts with the call cost system which has never been implemented in the UK and anyway applies to contract customers.

BreatheMe · 12-09-2007, 17:44

Quote:

Originally Posted by Nick_London

You can turn it off from your phones menu options.

Just go into settings look for credit/balance settings, this may also be Call duration and Call register and look for 'Credit information' or 'credit alerts' or Balance alert/Reminder'. Then just turn it off.

Er... wrong!

You have to call O2 to get the balance alerts turned off.

12-09-2007, 18:24

Pr go to the O2 website and email them. They usually reply asking like how much you last topped up by and how you did it and 3 numbers you call/text regularly and once you've told them this they'll turn it off. It is extremely annoying most people I know hate the balance alerts.

11-09-2007, 20:05	#1
ooops Forum Member Join Date: Aug 2007 Posts: 426	o2 PAYT Hi, I have just left a Vodafone staff plan after switching jobs and have gone to o2 PAYT until the SE K850i arrives at the Carphone Warehouse. I am using the sim in the Sam u600 at the min and everytime I send a text I get an annoying tone and a message showing my balance. I find this highly annoying, is there anyway to stop it? Cheers

12-09-2007, 01:20	#6
Nick_London Forum Member Join Date: Sep 2007 Posts: 485	alerts You can turn it off from your phones menu options. Just go into settings look for credit/balance settings, this may also be Call duration and Call register and look for 'Credit information' or 'credit alerts' or Balance alert/Reminder'. Then just turn it off.

11-09-2007, 20:12	#2
sean2003 Forum Member Join Date: Aug 2003 Location: Reading Posts: 2,618	Call o2 customer services and ask them to turn the balance alerts off.

11-09-2007, 20:17	#3
ooops Forum Member Join Date: Aug 2007 Posts: 426	Quote: Originally Posted by sean2003 Call o2 customer services and ask them to turn the balance alerts off. That a chargable call? I dont want em taking any of my 10er lol Seems strange being on PAYT but makes me more conscious of how i use my phone...

11-09-2007, 20:20	#4
sean2003 Forum Member Join Date: Aug 2003 Location: Reading Posts: 2,618	25p per call to customer services. I'm not a big fan of o2!

11-09-2007, 21:31	#5
BreatheMe Forum Member Join Date: Aug 2007 Posts: 212	Or call 08705 678 678 from a landline. Find a free alternative on www.saynoto0870.com

12-09-2007, 10:45	#7
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Quote: Originally Posted by Nick_London You can turn it off from your phones menu options. Just go into settings look for credit/balance settings, this may also be Call duration and Call register and look for 'Credit information' or 'credit alerts' or Balance alert/Reminder'. Then just turn it off. Really? I think you are confusing the balance alerts with the call cost system which has never been implemented in the UK and anyway applies to contract customers.

12-09-2007, 17:44	#8
BreatheMe Forum Member Join Date: Aug 2007 Posts: 212	Quote: Originally Posted by Nick_London You can turn it off from your phones menu options. Just go into settings look for credit/balance settings, this may also be Call duration and Call register and look for 'Credit information' or 'credit alerts' or Balance alert/Reminder'. Then just turn it off. Er... wrong! You have to call O2 to get the balance alerts turned off.

12-09-2007, 18:24	#9
RYPW Posts: n/a	Pr go to the O2 website and email them. They usually reply asking like how much you last topped up by and how you did it and 3 numbers you call/text regularly and once you've told them this they'll turn it off. It is extremely annoying most people I know hate the balance alerts.

DS Forums

o2 PAYT