Nokia 6288 problem

emj · 11-09-2007, 20:20

Hi all

I wasn't sure whether this was the correct place to post queries, due to it maybe being more discussion-related, but I conceded that after all, it was a mobile phone subforum, so all aspects are hopefully considered.

Anyway, I have a problem with my Nokia 6288, and I wondered if anybody could help me?

Basically, I bought it towards the end of July, and have had no problems with it up to now (apart from a seemingly sticky slider which was apparently fine upon inspection in a shop). The long and short of it is, the camera refuses to work now. I have a 2GB mini SD card in it, which is not even a quarter full (85MB ish) so it's not a case of lack of memory, and also, the battery life is fine - it's like this even when full. It goes onto the camera, but when I try to take a picture, it starts to save for a millisecond, then says 'Camera on standby'. It's like this for recording video too.

I wondered whether downloading the firmware update from Nokia.com was the best way to go about rectifying this, or whether it's the sort of problem that needs to be fixed manually.

I understand this has happened to other Nokia users, from reading things on the net?

Any advice is welcome - I don't know what to do with it!

Thanks.

ram33 · 11-09-2007, 22:40

i would always make sure it has the latest firmware from the nokia update site first (as this is the 1st thing a repair center will try)
also you could try a reset
type *#7780# but back up what you want to save 1st
if no good try this
power off - hold 3, green call and * - power on while holding all buttons untill it says formatting

prking · 12-09-2007, 10:51

Quote:

Originally Posted by ram33

i would always make sure it has the latest firmware from the nokia update site first (as this is the 1st thing a repair center will try)
also you could try a reset
type *#7780# but back up what you want to save 1st
if no good try this
power off - hold 3, green call and * - power on while holding all buttons untill it says formatting

Isn't that for Series 60? Is the 6288 a series 60 phone? The reset code is *#7730#.

11-09-2007, 20:20	#1
emj Forum Member Join Date: Apr 2006 Location: Worcestershire Posts: 6,708	Nokia 6288 problem Hi all I wasn't sure whether this was the correct place to post queries, due to it maybe being more discussion-related, but I conceded that after all, it was a mobile phone subforum, so all aspects are hopefully considered. Anyway, I have a problem with my Nokia 6288, and I wondered if anybody could help me? Basically, I bought it towards the end of July, and have had no problems with it up to now (apart from a seemingly sticky slider which was apparently fine upon inspection in a shop). The long and short of it is, the camera refuses to work now. I have a 2GB mini SD card in it, which is not even a quarter full (85MB ish) so it's not a case of lack of memory, and also, the battery life is fine - it's like this even when full. It goes onto the camera, but when I try to take a picture, it starts to save for a millisecond, then says 'Camera on standby'. It's like this for recording video too. I wondered whether downloading the firmware update from Nokia.com was the best way to go about rectifying this, or whether it's the sort of problem that needs to be fixed manually. I understand this has happened to other Nokia users, from reading things on the net? Any advice is welcome - I don't know what to do with it! Thanks.

11-09-2007, 22:40	#2
ram33 Forum Member Join Date: Jan 2006 Posts: 577	i would always make sure it has the latest firmware from the nokia update site first (as this is the 1st thing a repair center will try) also you could try a reset type #7780# but back up what you want to save 1st if no good try this power off - hold 3, green call and - power on while holding all buttons untill it says formatting

12-09-2007, 10:51	#3
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Quote: Originally Posted by ram33 i would always make sure it has the latest firmware from the nokia update site first (as this is the 1st thing a repair center will try) also you could try a reset type #7780# but back up what you want to save 1st if no good try this power off - hold 3, green call and - power on while holding all buttons untill it says formatting Isn't that for Series 60? Is the 6288 a series 60 phone? The reset code is *#7730#.

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Nokia 6288 problem