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Vodafone: Sorry, our website is being upgraded at the moment


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Old 13-09-2007, 20:19
tcall
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Does anyone know what's going on with the Vodafone website? For the last few days I haven't been able to check my itemisation because "the website's being upgraded" or something.
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Old 13-09-2007, 20:45
jon41
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Does anyone know what's going on with the Vodafone website? For the last few days I haven't been able to check my itemisation because "the website's being upgraded" or something.
It's been like taht for the past 2 weeks for me, and to top it off they added a copy bill charge on my account becuase I told them I couldn't view it online
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Old 14-09-2007, 15:59
Hopefullyuseful
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You shouldn't have been charged for a copy bill if you can normally see it online for free. Perhaps if you contact customer services and complain they will refund the cost. Are you sure it hasn't been charged and then refunded afterwards on your bill. They sometiomes work that way.
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Old 14-09-2007, 16:49
slyfox51
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Vodafone's site being down is regular.
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Old 16-09-2007, 13:06
scotty19
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Its been like it for me since I joined in May
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Old 17-09-2007, 12:41
flagpole
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it's been a couple of months for me too. it doesn't seem right that i can't see the itemisation but have to pay the bill.
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Old 17-09-2007, 15:11
faza20
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Join Date: Nov 2006
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Hi everyone.

We are aware that there are serious problems with online billing at the moment and our engineers are working to resolve it as rapidly as possible.

For the time being, if you want to get in touch via email using the Online Contact Form on the Vodafone website, we will add free of charge paper billing to your account until the problem is resolved. Just put FIT135 and a link to this thread anywhere in the body of the text.

Faza20
Vodafone UK
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Old 28-09-2007, 14:32
scotty19
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My online billing is working!
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Old 28-09-2007, 20:54
Alex Duggan
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Working again for me too - about bloody time!
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