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CPW - O2 Cancellations?
winny
13-09-2007
Does anyone please know the address to which contract cancellations should be sent for CPW O2 accounts?

I've obviously google'd and there was nothing on the CPW website (as you might expect). I have asked this previously within a different thread so apologies for the repetition.

Paul
dangermouse1986
16-09-2007
Have you tried ringing CPW or visiting a store? Or even ringing o2?
Pingu
16-09-2007
I tried cancelling my partner's contract yesterday via the number on here for o2:
http://www.carphonewarehouse.com/com...T.CONTACTPHONE
They offered an excellent retentions deal though, so she stayed.
Ravster
16-09-2007
Disconnection Management
The Carphone Warehouse
1 Portal Way
London
W3 6RS
winny
22-09-2007
Thanks all. I actually got a response to an email I sent them - the address as suggested by Ravster.

I would have been prepared to listen to retention offers if they hadn't p***ed me off my dropping me off the line when I was trying to cancel.

Long story short, I now have a pac code - came as a text message and I have had no other written correspondence (is this normal?!)
shields
22-09-2007
i phoned up the other day for my pac code and got offered a n95 with 400mins and 1000texts for £30 dont know if its a good deal or not?
Pingu
22-09-2007
I got a free K810i with 200 mins 200 texts for £15/month.
shields
22-09-2007
they seem to start what they like really i kept getting different deals offered but apparently outbound loyality can offer much better deals than inbound?
winny
22-09-2007
They are both excellent deals from what I can see. There is no chance of me getting such a good deal on a new connection!
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