Originally Posted by ProDave:
“No, but there are plenty of people like me who were just glad of the chance to leave BT. I hate them. For years they have abused their monopoly position, offered poor value for money etc.
I just hate their attitude to customer service. Like for instance when they recently (by their choice) put up their line rental and call cost. Then a few months later, tried to tell me "Ofcom have allowed them to reduce their costs" what a load of bull. Ofcom never told them to put them up in the first place.
Now we FINALLY have real choice, I was glad to see the back of them, I would have changed for the same price, a saving is a bonus.”
Don't leave BT - get your own back on them.
I have line rental only with them, and use everyone else for cheap and free calls (18185, Virgin, etc). I make 2 calls per month (the cheapest) via BT to ensure free caller display.
I use direct debit and paper free billing to get the discounts. My bill for BT last month, including £1.75 for call sign (which I will be cancelling shortly) was £11.31.
From what I know of BT's costings, they are losing money every month on providing me with a phone service. Long may that continue.