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Porting PAYG number to contract |
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#1 |
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Forum Member
Join Date: Oct 2006
Posts: 535
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Porting PAYG number to contract
Have been doing a little checking around on moving my PAYG over to a contract and it seems that Orange are the only network to allow this - is that true?
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#2 |
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Forum Member
Join Date: Sep 2002
Location: Weston-super-Mare
Posts: 9,167
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I'm pretty sure you can do this on O2 as well. I know you can't do an internal port on T-Mobile.
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#3 |
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Forum Member
Join Date: Jun 2007
Location: At my PC
Posts: 42
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I'm sure Vodafone can as well ( they did a few years back when I worked in Ports & Migrations at Singlepoint).
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#4 |
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Posts: n/a
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Quote:
I'm pretty sure you can do this on O2 as well. I know you can't do an internal port on T-Mobile.
If you can't I guess the way around it is to port to another network then port back. |
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#5 |
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Forum Member
Join Date: Jul 2007
Location: Scotland
Posts: 116
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i done it on o2 last year, no problem at all was arranged and done next day
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#6 |
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Forum Member
Join Date: Oct 2006
Posts: 535
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Quote:
Are you sure? My mate is on T-Mobile and he called them asking about switching to contract from PAYG and they said he could keep his number.
If you can't I guess the way around it is to port to another network then port back. I'm asking since I currently have an Orange PAYG number, which was ported from a contract a few months back with the express purpose of later porting back to a contract to get a 'new customer' deal. (My contract was so old there was no way to offer an upgrade). However, the phone that I'm waiting for (HTC Kaiser/ TyTn II) shows no sign of appearing on Orange so I'm thinking of going over to T-Mob or O2. |
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#7 |
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Forum Member
Join Date: Oct 2002
Location: West of London
Posts: 2,994
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I had a Virgin PAYG and have just swapped to a contract - took some doing, though, as initial calls told me it couldnt be done, bet I kept persevering
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#8 |
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Posts: n/a
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Most of the time they are just to lazy to do it lol
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#9 |
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Inactive Member
Join Date: Oct 2005
Location: Alacant
Posts: 7,773
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On Orange it is easily done instore using enable. If you have had an Orange PAYG for at least 6 months, you get to keep your number AND get a 10% line rental discount on your new contract.
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#10 |
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Forum Member
Join Date: Aug 2004
Location: London
Posts: 954
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A few years ago I done this on o2, (or what ever it was called when I done it). They sent me a 2 new sims one to start the contract, and then another one with the PAYG number on a contract sim.
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#11 |
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Forum Member
Join Date: Sep 2007
Posts: 48
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Quote:
I had a Virgin PAYG and have just swapped to a contract - took some doing, though, as initial calls told me it couldnt be done, bet I kept persevering
Can anyone confirm that it is still possible and how to go about porting a Virgin number onto an 02 contract phone ? |
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#12 |
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Inactive Member
Join Date: Oct 2005
Location: Alacant
Posts: 7,773
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Quote:
Can anyone confirm that it is still possible and how to go about porting a Virgin number onto an 02 contract phone ?
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#13 |
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Forum Member
Join Date: Sep 2007
Posts: 48
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Quote:
Simple. Get the PAC code from Virgin. Get your O2 contract. Give O2 the PAC code. They will give you a temporary number when you take your contract then port your Virgin number over after receipt of the PAC code.
its an old Virgin sim card , still active with 4p of credit on it , so I guess thats not enough (10p ) to ring them using 789 ![]() Anyone have an 0870 or 0845 number I can ring Virgin on from my 02 inclusive minutes |
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#14 |
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Posts: n/a
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Quote:
its an old Virgin sim card , still active with 4p of credit on it , so I guess thats not enough (10p ) to ring them using 789
![]() Anyone have an 0870 or 0845 number I can ring Virgin on from my 02 inclusive minutes |
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#15 |
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Inactive Member
Join Date: Oct 2005
Location: Alacant
Posts: 7,773
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Quote:
its an old Virgin sim card , still active with 4p of credit on it , so I guess thats not enough (10p ) to ring them using 789
![]() Anyone have an 0870 or 0845 number I can ring Virgin on from my 02 inclusive minutes Use the internet. |
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#16 |
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Forum Member
Join Date: Sep 2007
Posts: 48
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Quote:
Use the internet.
I have , but it takes 24 hours to get a reply , and I don't know what the reply will be and if I have to keep replying to get what I want
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#17 |
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Forum Member
Join Date: Sep 2007
Posts: 48
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Quote:
Use the internet.
Quote:
I have , but it takes 24 hours to get a reply , and I don't know what the reply will be and if I have to keep replying to get what I want
![]() I got the following reply from Virgin today.... Quote:
Hi ******, I just hope 02 will accept the Pac code and transfer the Virgin PAYG number to my new Contract on 02 Thanks for your email to Virgin Mobile requesting your PAC code. We're really sorry to hear that you've decided to move your number to another network. We hope that you weren't unhappy with our service, but if you were please let us know and we'll see what we can do to help. When you transfer a number from one network to another you need to use a PAC, or Port Authorisation Code. This is a code recognised by all service providers - it lets them know which service provider you're transferring from. You'll need to take your PAC code to your new service provider who'll arrange the transfer for you. Just remember that it needs to reach them within 30 days. If they haven't received it by 5pm on the thirtieth day, it'll expire and you won't be able to arrange your transfer. If this happens, you can just carry on using the Virgin Mobile service as normal or request another PAC code. We've passed your details to our Technical Team, they'll be in contact within 48 hours with your PAC code. Etc , Etc .... Fingets |
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#18 |
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Posts: n/a
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Why wouldnt they accept it? I ported a number from T-Mobile to O2 a few months ago with no problem.
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#19 |
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Inactive Member
Join Date: Oct 2005
Location: Alacant
Posts: 7,773
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They HAVE to accept.
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#20 |
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Forum Member
Join Date: Sep 2007
Posts: 48
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Quote:
Why wouldnt they accept it? I ported a number from T-Mobile to O2 a few months ago with no problem.
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#21 |
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Forum Member
Join Date: Sep 2007
Posts: 48
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next question
If I port my PAYG number onto my contract phone , what happens with future redemption claims ? The bill I need to send in will obviously show the new ported number and won't relate to the old number that had 3 redemptions allocated to it and so would be rejected ? |
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#22 |
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Forum Member
Join Date: Sep 2002
Location: Weston-super-Mare
Posts: 9,167
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Quote:
next question
If I port my PAYG number onto my contract phone , what happens with future redemption claims ? The bill I need to send in will obviously show the new ported number and won't relate to the old number that had 3 redemptions allocated to it and so would be rejected ? |
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