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T-Mobile Flext
Adam D
23-09-2007
Im not sure what's happened here but im confused and ned to look into it further.

About 7/8 month ago i signed upto T-Mobile Flext 18month, It was flext 20 as far as i know?, I have always had £34 allowence but the package i had was the £20 a month one but i got a discount each month off my bill which brought it down to £15 a month.

The other £15 a month package had something like £24 or so allowence. So that was good for me.

Now looking at the site. The £15 a month package has £34 allowence and £20 has £60 (which i thought i was on, but just a £5 discount so i got it for £15)

Where am i getting confused here?

I will get my paper bills out tomorrow, is there anything on the online account where i can look (if i need to and am just being stupid here)

Thanks.
Adam D
23-09-2007
Right i think i got it, I am on flext 20 and the bill comes to around £12.99 or something if i do not go over with the £5 discount,

Could i not go to flext 25 which with the £5 discount make it to £15 so i can get the bigger allowence or am i stuck here?

I'm all confused so sorry, I need some sleep

picture from this month

picture from march
prking
24-09-2007
I'm not sure what you are getting at, I think what you are saying is that when you look on the T-Mobile website the Flext plans are different to yours?

That is because they changed recently. You could phone them to see if you can change to the newer tariff.
dangermouse1986
24-09-2007
Ok so you are on a Flext 20 18month tarriff which costs £17.02 ex vat: inc vat is £20.00

You get a £5 discount, ex vat is £4.26, inc vat obviously £5.00...in total £17.02 - £4.26 = £12.76 with vat £15

So your getting Flext 20 (£34 allowance) for £15 a month...now your on the lowest Flext allowance on an 18mnth plan...what you could do is move to Flext 25 in which you would get it for £20 your original amt, still including the £5 credit!
Adam D
24-09-2007
Just rang up, when you look on the website it says £5 discount off all flext plans
dangermouse1986
24-09-2007
It is £5 discount, but your £5 discount is for the life of your contract iirc...I dont understand your point though Adam, can you reiterate what you are asking?
Adam D
24-09-2007
Im not asking anything now, I have figured out where i was going wrong.

My price plan is the £20 a month one and i get a £5 discount when i got it 6/7month ago.

So i pay £15 a month for the £20 a month package.

When i first looked at the website, It was offering my plan for £15 a month.

Reading into it and ringing them up, The prices on the website also have the £5 discount, As it also says '£5 discount on all line rental' or something.


So its clear now, Im not paying anything more/less because of changes and so on,
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