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o2 and seeing videos


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Old 24-09-2007, 23:06
dazb
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Join Date: Apr 2006
Location: West Country
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I have a Sony ericcson k800i on o2. I can send videos to people but when they send me all i get is a sound clip, im not able to view the video. I can recieve picture messages but cant view videos, any ideas please.
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Old 25-09-2007, 07:30
prking
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Location: Weston-super-Mare
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Possibly, they are sending them in a format your phone can't understand. So it just plays the sound. Some phones have a compatibility mode to make sure the receiver will be able to play the MMS, if the person sending you the videos has this make sure it is switched on.
If it happens with videos from a variety of people then it might be your phone.
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