Originally Posted by skinj:
“These would be the same 3/5 year warranties that Sony sell or give away free via d&g.
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It's the same 5 year guarantee that is currently under discussion between D&G and Sony
Which is why I'm currently aware of the terms.
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The fact that Sony, Panasonic and D&G are confident enough to place these 5 year guarantees on the sets speak for it's self.
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I would suggest D&G are confident, it's their risk.
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The manufacturers will have brokered a deal with D&G for cheep prices on the cover as they are reasonably sure that the repair rate will very very low.
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I would suggest it's the other way round, D&G have approached first Panasonic and then Sony, offering them 5 year extended warranties at a VERY good price.
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I can't believe that you are complaining that if the set is beyond economical repair you will get the new equivilent foc.
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I'm not 'complaining', merely making people aware that the 5 year 'guarantee' may not last 5 years!.
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I also would not be too confident on the Sony free 5 year covers either. One of our dealer friends has 2 Sony LCD's sets just over 3 years old with Panel failure that D&G are refusing to cover as they did not supply 5 year cover on the screens back then despite the fact Sony said they would.”
It's the dealer who's in the sh*t, he sold it with a 5 year guarantee, and is responsible for it
However, as the 'guarantee' was supplied through Sony, the dealer can obviously bring pressure to bear on them, who in turn will bring pressure to bear on D&G. In the worst case scenario, the Sony rep will probably arrange compensation for the dealer!.