Originally Posted by pasodabble:
“Agree - there's no point complaining, as all they care for is ratings and if they are good they'll feel they've done the right thing. It's the same in America - no matter how good or promising a show is, if the ratings are bad they rarely last beyond that season, despite shedloads of emailed protests from fans.”
If only 25 people complain then there was little point, I agree. But if everyone who has a problem complained then I think they would think differently.
What happens though is that a lot of people complain amongst themselves but not to the BBC and thus the BBC is justified in saying and doing what they like because few people actually tell them directly that they have a problem. It's no use expecting the BBC to take any notice of us posting on a message board; they are only obliged to consider official complaints. And if you don't make one then it seems reasonable to me for the BBC to continue as they have done.
It took about two minutes in total to fill out the online form and even if it is a waste of time, it is not a lot of time to expend and I didn't begrudge it. It creates more work for them if nothing else.