Originally Posted by N73:
“Well i cannot connect with the official client on t-mobile.
Web messenger and the client may use the same ports to send messages but their connection is not initiated the same way.
When are you going to concede that it is blocked? At least for some people anyway (e.g. those who dont work for/ have shairs in t-mobile)
It’s blocked on my 2 t-mobile Sims, others on this forum have experienced difficulties and a search on Google will also give you posts regarding the same complaint.”
Firstly, in response to the whole "management don't have a clue" statement - I pride myself in knowing my job and the company extremely well. Having worked for the company for almost four years now, I know Web N Walk VERY well and without sounding arrogant, I doubt you could find anybody who knows the service better than the management / technical support members of staff at T-Mobile.
I will not repeat myself again after this, so read carefully: MSN is NOT blocked for ANYBODY. There is NO facility just to enable it for "shareholders" only. NOT POSSIBLE.
This has been confirmed by our data support team.
I believe you should now go through the steps of contacting the senior customer service team. Do this by asking the operator when phoning your usual customer service number (e.g. 150). However, if you have no success I am more than happy to give you a direct dial phone number to the data support team - PM me and I will give this to you.