Gmail Mobile App v1.5 - Certificate Error

prking · 17-10-2007, 18:09

Downloaded the new v1.5 Gmail Mobile application onto my T-Mobile Nokia E61. Installation starts but throws up an error 'Certificate Error - consult application provider'.
I checked the Gmail help site and the only thing it mentions about certificates is that the phone must have a Verisign 3 certificate, which the E61 does.
I tried turning of on-line certificate checking but that didn't work either.
Other java apps like Opera Mini, work fine.
Has anyone got any suggestions?

bsk · 18-10-2007, 16:19

Prking,

Are the date _and_ time on the phone correct? I've seen all sorts of certificate security errors when the phone has been reset and I have forgotten to reset the time to "the present"? That's all I can think of...

prking · 18-10-2007, 18:23

Thanks for the reply that was something I hadn't thought of. I checked and the date and time are correct.
I had a reply from Google, they will only offer help to customers in the US. Even though, the app is available through the UK site!
Does anyone know how to download a personal certificate from Verisign?

17-10-2007, 18:09	#1
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Gmail Mobile App v1.5 - Certificate Error Downloaded the new v1.5 Gmail Mobile application onto my T-Mobile Nokia E61. Installation starts but throws up an error 'Certificate Error - consult application provider'. I checked the Gmail help site and the only thing it mentions about certificates is that the phone must have a Verisign 3 certificate, which the E61 does. I tried turning of on-line certificate checking but that didn't work either. Other java apps like Opera Mini, work fine. Has anyone got any suggestions?

18-10-2007, 16:19	#2
bsk Forum Member Join Date: Feb 2006 Posts: 8	Prking, Are the date _and_ time on the phone correct? I've seen all sorts of certificate security errors when the phone has been reset and I have forgotten to reset the time to "the present"? That's all I can think of...

18-10-2007, 18:23	#3
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Thanks for the reply that was something I hadn't thought of. I checked and the date and time are correct. I had a reply from Google, they will only offer help to customers in the US. Even though, the app is available through the UK site! Does anyone know how to download a personal certificate from Verisign?

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Gmail Mobile App v1.5 - Certificate Error