Upgrade on O2 to iPhone

Hankles · 25-10-2007, 14:32

I've been due an upgrade for a few months and pay £35pm as a business customer.

2 different O2 upgrade people have told me that I WILL have to pay the £279 to get the iPhone, and that I WON'T need to pay and it is covered in my upgrade.

Anyone know for sure?

TheUnholySinner · 25-10-2007, 14:36

Id say you will have to pay, as i havent seen the phone free on any contract anywhere by o2, not through themselves, or places like carphone warehouse.

Hankles · 25-10-2007, 14:38

Maybe I'll wait for a SE W960.

I like the SE's.

chyllyphylly · 25-10-2007, 15:23

You will have to pay for an iphone.

Also if you got a phone before the 18th Sept you can get out of your contract free. (only of you are getting an iphone)

Its £279 no matter who you are

Quote:

Existing Customers
You'll need to start a new 18 month minimum term contract and pay for your iPhone handset but you can keep your existing number. So everyone will know it's you when you call them to brag.

If you were an O2 customer or upgraded on or before 18th September 2007
You can switch to an O2 tariff for iPhone without paying any remaining monthly charges on your existing contract.

If you joined or upgraded after 19th of September 2007
You have a choice, you can either:

(i) Enter into a second pay monthly contract whilst keeping your existing contract; or

(ii) Start a new contract by paying a one-off transfer charge of £219 instead of the remaining monthly charges on your existing contract.

O2 Simplicity and O2 Pay & Go customers will not be required to pay any additional charges

psionic · 25-10-2007, 16:20

Quote:

Originally Posted by chyllyphylly

You will have to pay for an iphone.

Also if you got a phone before the 18th Sept you can get out of your contract free. (only of you are getting an iphone)

Its £279 no matter who you are

Is this confirmed that you can get out of exisiting o2 contracts to upgrade to the iPhone ? - I thought it was just an unconfirmed rumour.

chyllyphylly · 25-10-2007, 16:45

Quote:

Originally Posted by psionic

Is this confirmed that you can get out of exisiting o2 contracts to upgrade to the iPhone ? - I thought it was just an unconfirmed rumour.

It's confirmed, I took that from o2 website

http://www.o2.co.uk/iPhone-Availability.html

Click on exsisting customers

psionic · 25-10-2007, 17:21

Quote:

Originally Posted by chyllyphylly

It's confirmed, I took that from o2 website

http://www.o2.co.uk/iPhone-Availability.html

Click on exsisting customers

Thanks for the info / link

edit: minor point but it's £269 not £279

bwoodhouse · 25-10-2007, 19:14

Oh No!! This is awful news!!

I bought an N95 in April on a 12 month contract and figured I'd have no way out until next April and so I bought an iPod Touch to keep me going until April. But now this means I can get a iPhone in just 2 weeks - AARRGGHHhh!!!! I just can't resist a gadget.......

snuffle_-_uk · 25-10-2007, 20:14

Quote:

Originally Posted by chyllyphylly

It's confirmed, I took that from o2 website

dammit!! and there was me thinking i might, just this once, be able to go one month without a ridiculous, unneccesary impulse purchase of some sort.

i have an xda orbit which i think is fantastic. but having seen this news about ending contracts early (meaning i'll effectively get the orbit at a discount) i'm seriously considering ebay-ing the orbit and getting an iphone...

chyllyphylly · 25-10-2007, 22:21

someone I know is selling their N95 for £200 on ebay just to buy an iphone

And just in case, anyone is wondering why the 18th sept is the cut of date. O2 announced the iphone was theirs on the 19th.

Which leads to an important question....

What happens if you upgraded/got a new contract on the 19th but before 11am? I'll ask work tomorrow

psionic · 28-10-2007, 13:26

I just spoke to an O2 representative on the phone who seemed completely confused. I told her what the web site says regarding upgrades:

Quote:

Originally Posted by O2 Website

If you were an O2 customer or upgraded on or before 18th September 2007
You can switch to an O2 tariff for iPhone without paying any remaining monthly charges on your existing contract.

If you joined or upgraded after 19th of September 2007
You have a choice, you can either:

(i) Enter into a second pay monthly contract whilst keeping your existing contract; or

(ii) Start a new contract by paying a one-off transfer charge of £219 instead of the remaining monthly charges on your existing contract.

O2 Simplicity and O2 Pay & Go customers will not be required to pay any additional charges.

After being kept on hold for nearly 10 minutes (OK it is Sunday). What she told me was that you cannot upgrade until your existing contract expires. The website is wrong she said! She then told me a load of rubbish about iPhone was delayed from September from November. So those who got their contracts after September can upgrade to the iPhone and pay the buy-out fee. She also told me the iPhone has no SIM ! it's just a wireless 'thing'

Methinks there is needs to be some rapid training of staff before the 9th of November if the call I just had is a sample of people are likely to expect !

Basically I last upgraded in June and want to upgrade to the iPhone - I just wanted confirmation that I could do this without paying a buy-out fee. Can someone absolutely confirm this?

25-10-2007, 14:32	#1
Hankles Forum Member Join Date: Oct 2007 Posts: 435	Upgrade on O2 to iPhone I've been due an upgrade for a few months and pay £35pm as a business customer. 2 different O2 upgrade people have told me that I WILL have to pay the £279 to get the iPhone, and that I WON'T need to pay and it is covered in my upgrade. Anyone know for sure?

25-10-2007, 14:36	#2
TheUnholySinner Forum Member Join Date: Dec 2006 Location: Newport, Wales ♂ Posts: 2,309	Id say you will have to pay, as i havent seen the phone free on any contract anywhere by o2, not through themselves, or places like carphone warehouse.

25-10-2007, 14:38	#3
Hankles Forum Member Join Date: Oct 2007 Posts: 435	Maybe I'll wait for a SE W960. I like the SE's.

25-10-2007, 15:23	#4
chyllyphylly Forum Member Join Date: May 2006 Posts: 845	You will have to pay for an iphone. Also if you got a phone before the 18th Sept you can get out of your contract free. (only of you are getting an iphone) Its £279 no matter who you are Quote: Existing Customers You'll need to start a new 18 month minimum term contract and pay for your iPhone handset but you can keep your existing number. So everyone will know it's you when you call them to brag. If you were an O2 customer or upgraded on or before 18th September 2007 You can switch to an O2 tariff for iPhone without paying any remaining monthly charges on your existing contract. If you joined or upgraded after 19th of September 2007 You have a choice, you can either: (i) Enter into a second pay monthly contract whilst keeping your existing contract; or (ii) Start a new contract by paying a one-off transfer charge of £219 instead of the remaining monthly charges on your existing contract. O2 Simplicity and O2 Pay & Go customers will not be required to pay any additional charges

25-10-2007, 16:20	#5
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by chyllyphylly You will have to pay for an iphone. Also if you got a phone before the 18th Sept you can get out of your contract free. (only of you are getting an iphone) Its £279 no matter who you are Is this confirmed that you can get out of exisiting o2 contracts to upgrade to the iPhone ? - I thought it was just an unconfirmed rumour.

25-10-2007, 16:45	#6
chyllyphylly Forum Member Join Date: May 2006 Posts: 845	Quote: Originally Posted by psionic Is this confirmed that you can get out of exisiting o2 contracts to upgrade to the iPhone ? - I thought it was just an unconfirmed rumour. It's confirmed, I took that from o2 website http://www.o2.co.uk/iPhone-Availability.html Click on exsisting customers

25-10-2007, 17:21	#7
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by chyllyphylly It's confirmed, I took that from o2 website http://www.o2.co.uk/iPhone-Availability.html Click on exsisting customers Thanks for the info / link edit: minor point but it's £269 not £279

25-10-2007, 19:14	#8
bwoodhouse Forum Member Join Date: Feb 2006 Location: Bristol Posts: 224	Oh No!! This is awful news!! I bought an N95 in April on a 12 month contract and figured I'd have no way out until next April and so I bought an iPod Touch to keep me going until April. But now this means I can get a iPhone in just 2 weeks - AARRGGHHhh!!!! I just can't resist a gadget.......

25-10-2007, 20:14	#9
snuffle_-_uk Forum Member Join Date: Apr 2007 Posts: 551	Quote: Originally Posted by chyllyphylly It's confirmed, I took that from o2 website dammit!! and there was me thinking i might, just this once, be able to go one month without a ridiculous, unneccesary impulse purchase of some sort. i have an xda orbit which i think is fantastic. but having seen this news about ending contracts early (meaning i'll effectively get the orbit at a discount) i'm seriously considering ebay-ing the orbit and getting an iphone...

25-10-2007, 22:21	#10
chyllyphylly Forum Member Join Date: May 2006 Posts: 845	someone I know is selling their N95 for £200 on ebay just to buy an iphone And just in case, anyone is wondering why the 18th sept is the cut of date. O2 announced the iphone was theirs on the 19th. Which leads to an important question.... What happens if you upgraded/got a new contract on the 19th but before 11am? I'll ask work tomorrow

28-10-2007, 13:26	#11
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	I just spoke to an O2 representative on the phone who seemed completely confused. I told her what the web site says regarding upgrades: Quote: Originally Posted by O2 Website If you were an O2 customer or upgraded on or before 18th September 2007 You can switch to an O2 tariff for iPhone without paying any remaining monthly charges on your existing contract. If you joined or upgraded after 19th of September 2007 You have a choice, you can either: (i) Enter into a second pay monthly contract whilst keeping your existing contract; or (ii) Start a new contract by paying a one-off transfer charge of £219 instead of the remaining monthly charges on your existing contract. O2 Simplicity and O2 Pay & Go customers will not be required to pay any additional charges. After being kept on hold for nearly 10 minutes (OK it is Sunday). What she told me was that you cannot upgrade until your existing contract expires. The website is wrong she said! She then told me a load of rubbish about iPhone was delayed from September from November. So those who got their contracts after September can upgrade to the iPhone and pay the buy-out fee. She also told me the iPhone has no SIM ! it's just a wireless 'thing' Methinks there is needs to be some rapid training of staff before the 9th of November if the call I just had is a sample of people are likely to expect ! Basically I last upgraded in June and want to upgrade to the iPhone - I just wanted confirmation that I could do this without paying a buy-out fee. Can someone absolutely confirm this?

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Upgrade on O2 to iPhone