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BT Landline - Forwarding calls?


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Old 29-10-2007, 13:08
lawrenma2
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I see that BY offer a service where any calls directed at your landline can be forwarded to another number (i.e, your mobile). The charge is something like 1.75 a month.

Effectively, this means that you could do away with a physical landline phone and only stick to your mobile for incoming calls.

Does anyone know if you would be charged for anything hidden like the cost of the caller calling a mobile from a landline?

Thanks
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Old 29-10-2007, 13:21
chrisjr
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If you set up a Call Diversion anybody who calls you will pay for the bit of the call from their phone to your home phone. You pay for the bit from your home phone to wherever you have diverted the call to.

See this...

http://www.productsandservices.bt.co...ON-VAL-FEAT-R1

Click on the Call Diversion link
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Old 29-10-2007, 13:27
lawrenma2
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Thanks, Chris - Thought it was too good to be true
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Old 29-10-2007, 13:29
Heinz
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I see that BY offer a service where any calls directed at your landline can be forwarded to another number (i.e, your mobile). The charge is something like 1.75 a month.

Effectively, this means that you could do away with a physical landline phone and only stick to your mobile for incoming calls.

Does anyone know if you would be charged for anything hidden like the cost of the caller calling a mobile from a landline?
I use that Calling Feature regularly. You still need to keep the landline so people calling that are diverted (when you want them to be)

The only extra is the cost of the outgoing part of the call (i.e. if you program the BT exchange to divert any call coming in to your landline to your mobile, you pay for, in effect, the cost of the call from your landline to your mobile. You cannot program any prefix (e.g. 18185) in your 'divert to' number though.

There's an upside though. If you use a CPS calls provider, the diverted part of the call goes out on the CPS, not on BT. I use Primus Saver Option 2 and have the Penny Mobile 2 add-on to that CPS package. That means any call made from my landline to a UK mobile is capped at 20p for the first 20 minutes. In reality, that means I know any diverted call will cost me 20p and no more - because I make sure the calls are less than 20 minutes!
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Old 29-10-2007, 16:22
revb
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I use the option on Call Diversion that diverts calls when I am on the phone to another number.
In my case I have it set up to forward to my Broadband Talk number. As I am on Option 3, the cost of transferring the call to the 056 number is included in the package, the forwarding does not cost me anything, and means that when the phone is being used by another member of the family, we can still receive incoming calls on the Broadband number.
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Old 31-10-2007, 09:41
andysiddell
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What would be a useful facility for call diversion is the ability to remotely change where you are diverting your calls to. During the day you could divert them to your works landline, and then if you decided to go out after work, remotely change the divert to your mobile. Do you think this is a facility that BT would be able/willing to offer?
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Old 31-10-2007, 13:17
sean2003
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BT do 'smart divert' i think - but i think it's maybe only for business users now - It allows you to dial a access number and set the diverts with a PIN.

I personally used to have my BT line diverted to a VoIP company which i had a ring group with, so when home number was called a couple of mobiles rang as well as phones at home.

I've now ceased the line and ported the number to a VoIP service on a permanent basis
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