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Internet provider offers to take over BT line?
David (2)
03-11-2007
What I mean is that at the moment, I pay a subscription to BT for the landline and any calls made on it using the normal phone. I also have Broadband - through Orange - which is £18 each month (wireless - 8Mb).

Orange are offering to take over the BT part, so that I would no longer have to pay BT anything at all, but I would still keep the same line and tel number. Orange would be in charge of everything. This would mean the quarterly line rental to BT would be gone, but my subscription to Orange would go upto £24 per month.

Has anyone already done this, and was it a smooth transition? I have never had any problems with BT, and although Orange is quite good, their service is not as trouble free. I am also concerned about the technical isuues, for example who has my MAC code - is that with BT or orange? And what happens if there should be a problem with the line, I guess Orange would have to sub-contract the work out?

Dave
stud u like
03-11-2007
This is going to be troublesome if you fall out with Orange.

I think you have to pay a reconnection fee to BT if you choose to come back to them as it asks for credit card details on their website.

From experience of changing from BT in the past to another provider,it took a week to ten days.

Your ISP has your MAC.
Heinz
03-11-2007
It's just a question of asking yourself the question, "Why would they do that?" They're clearly not going to make much money from it (even if they LLU the exchange, they'd still have to rent 'the last mile' from BT and pay BT to maintain it anyway).

The answer is quite simple really. Hand over your line rental to them and you'd be trapped because, if you ever decided to go back to BT (or move to any other 'provider' for that matter) it would then cost you £100 plus.

In summary, Gotcha!
poppasmurf
04-11-2007
And I don't think you'd be able to use outside call providers like 18185.
EleanorRigby
05-11-2007
This is the problem, I use 1899 for calls cos it's cheap.
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