DS Forums

 
 

BT, Bills, Broadband= bother.


Reply
Thread Tools Search this Thread
Old 03-11-2007, 15:42
Dunnroamin
Forum Member
 
Join Date: Nov 2006
Posts: 2,287

Reading some of the posts on this subject makes me realise some people have far worse problems than I.

I've got BT broadband, and, generally, I find it OK, but the latest bill shows an increase in my monthly D/D payment, citing a change in my B/B package, a change I'm unaware of. I attempted to question this by phoning BT, but all I got was an automated response, when all I wanted was to speak to someone in person. Is there a number that connects to someone living (in this country).

We seem to be totally at the mercy of BT as regards going online, because we have to have a telephone line. Cable, is another option, but I'm not sure if one has to have a contract with them for other services too, such as phone and TV. What about Satelite, could a dish on the side of the house link ones PC to the internet using an ISP of ones choice, and just have BT provide the phone service.
Dunnroamin is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 03-11-2007, 15:51
Heinz
Forum Member
 
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
Satellite broadband is available but it's not fast and it's certainly not cheap (£310 installation and at least £65 per month).

http://www.digiweb.co.uk/pricing.asp
Heinz is offline Follow this poster on Twitter   Reply With Quote
Old 04-11-2007, 10:28
clive4
Forum Member
 
Join Date: Sep 2007
Location: Dorset
Posts: 383
Reading some of the posts on this subject makes me realise some people have far worse problems than I.

I've got BT broadband, and, generally, I find it OK, but the latest bill shows an increase in my monthly D/D payment, citing a change in my B/B package, a change I'm unaware of. I attempted to question this by phoning BT, but all I got was an automated response, when all I wanted was to speak to someone in person. Is there a number that connects to someone living (in this country).

We seem to be totally at the mercy of BT as regards going online, because we have to have a telephone line. Cable, is another option, but I'm not sure if one has to have a contract with them for other services too, such as phone and TV. What about Satelite, could a dish on the side of the house link ones PC to the internet using an ISP of ones choice, and just have BT provide the phone service.
Can't you log into 'My Account'? No, neither can I. But you should be able to email a complaint form from bt.com which generates an automated reply from Asia. Someone might telephone in a couple of months. Or complain to CEO Ben Verwaayen - you might get a result (see my other posts).
clive4 is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 11:00.