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Frozen Pixel, Help Please!!


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Old 08-11-2007, 00:02
Ghostleader
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I have just discovered a frozen pixel on my Sharp LCD telly (32") model. Bottom left hand corner, jammed on green, just over or just under 2 years old "Just looking for my extended warrenty booklet". I know some people out there wouldnt be that bothered by 1,2, or 12 frozen pixels (Little dig at Sonys stand point!!) but I for one find just one really f**king anoying. What can I do realisticly, I remember when before I bought this t.v. I phoned round all the manufacturers and was told many loads of twaddle! A rep from Pannasonic that I spoke to at a A.V. event told me frozen pixels would happen only in the first 2 weeks of average use or not at all. Another rep told me "Frozen pixels, you just massage them out!" Yeah on a cheap TFT monitor maybe, (I've done it.) but not on a LCD telly (Tried it on a Hitachi, and wow are they common place with this brand!, and no it didn't work!). I think the failure of a transistor which controls the shutter action is a fault, end of. The failure of any part, no matter how small it is, is still a part that has failed, for the company to say it dosn't affect the performance of the product, (One part aint performing, its stuck!!) is a lot of c**p. It's sitting there mocking me, when ever the T.V.s on! so unless for the rest of my days I sit whatching programmes about grass (The green pixel then being hidden!!), can anybody suggest anything help wise please!!?? Thankx in advance.
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Old 08-11-2007, 01:26
pawlo
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If yon have an extended warranty on the telly then whats the problem ? call them, they fix it.....end
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Old 08-11-2007, 10:04
Nigel Goodwin
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If yon have an extended warranty on the telly then whats the problem ? call them, they fix it.....end
Except the original warranty wouldn't cover a single dead pixel in a corner, so an extended warranty certainly won't!.

However, if he can see a single duff pixel, he's watching from much too close anyway!.

Incidently, as a Sony service agent, I replace any panel whilst still under warranty if the customer complains about even a single duff pixel. As I see it, if you're paying a premium price you shouldn't have to accept a single duff pixel!. All faulty panels are returned to Barelona for examination, and so far I've had no complaints from Sony!.
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Old 08-11-2007, 12:37
Ghostleader
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If 2 meters is to close then?, if it was 37" or 40" I would agree but come on!
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Old 08-11-2007, 14:23
Nigel Goodwin
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If 2 meters is to close then?, if it was 37" or 40" I would agree but come on!
It's pretty well borderline - but you're doing well to see a single pixel on a 32 from that distance!.

You 'could' try contacting Sharp?, but I doubt they would be interested, and even if they were, replacing the panel doesn't mean you would get a defect free one.

If you wanted to pay to have the panel replaced?, it would cost about double the price of the TV
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Old 08-11-2007, 16:00
soulboy77
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Does your house insurance provide cover for accidental damage if you were to 'unfortunately' drop the TV when moving it?
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Old 08-11-2007, 16:50
cheeky07
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i had one on mine well 2 or 3 but they just went after a while
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Old 08-11-2007, 17:08
Mark.
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Rub it with a cloth firmly with a cloth (but not too hard).

That can sometimes get it working again.
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Old 09-11-2007, 15:43
Ghostleader
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I tried rubbing the screen, with my thumb that had a computer manufacturers line glove on but, the little b***ard resisted any idea of working again, personaly I have never had this work with anything other than a TFT monitor. Service agent has took the unit to try to kick start it with a program, I have doubts about this working but have my fingers crossed.
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Old 20-12-2007, 21:57
Ghostleader
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Just thought I'd take the time out to update fourm members about what happened, within 10 days of the service taking the unit it was deemed beyond economical repair and I was told to bring in anything from the t.v. back to my local store and choose a replacement t.v. of the same size, I was also given a five year warranty. I'd like to also point out that if I had purchased the five year D&G warranty offered to me by Sharp at £83.00 per year this fault would not be considered as such and I would just have to live with it, so remember to check policy small print, and not to be wow'ed by "5 YEAR WARRANTY" offers. In Red Dwarf speak, Messege ends........................
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Old 21-12-2007, 12:50
stvn758
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I thought I was reading the Monty Python Parrot sketch here for a moment..

This pixel is dead, it is no more, it has ceased to be..
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Old 21-12-2007, 13:31
Danielclo1il
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I saw your post for a stuck pixel

i am currently making a product which removes stuck pixels and image shadowing (screen burn or image persistance) and i need some people to test it

if you would like a copy PM Me and i will tell you how to get one!
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