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Evesham TV warranties being honoured?


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Old 14-11-2007, 07:59
interpol
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Join Date: May 2007
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Does anyone have any experience of this recently? I only discovered last night that Evesham went bust in August, but were bought out and the new company are still trading under the same name.
I bought a 32" HD TV off them last Aug (06) with a 3 yr swap out warranty and just curious if they are still honouring them.
Noticed their website only seems to offer 1 yr warranties now.
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Old 14-11-2007, 09:21
puc
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hi

i'm not sure about the tv arrangements but i can confirm that evesham are still honouring warranties. i recently returned an iplayer which was replaced with a new one. courteous, efficient customer service and no, i am not connected with them in any way.
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Old 15-11-2007, 17:45
interpol
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hi

i'm not sure about the tv arrangements but i can confirm that evesham are still honouring warranties. i recently returned an iplayer which was replaced with a new one. courteous, efficient customer service and no, i am not connected with them in any way.
Thanks for the reply puc.

Just an update.....the problem on my TV has continued and I contacted Evesham. After a 20 min queue was informed they will honour the warranty, however my TV requires a return to Evesham. I have to package it up! They seemed surprised I've not kept the massive cardboard box it came in and offered me another for £25+VAT! I politely declined.
It remains to be seen how long it takes to fix and indeed whether it is actually fixed.
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Old 16-11-2007, 07:23
roddydogs
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If Evesham dont honour, and you bought via credit card, or any finance company, they are liable.
same for WebElectricals who are no longer trading, but have not announced any news!
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Old 16-11-2007, 20:35
Ghostleader
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You don't know how right you are mate, i had a faulty laptop (Fujitsu Siemens, build quality of an SA-80 rifle, plastic VERY cheap!) went back to Siemens and was awaiting a repair for over 5 weeks because they didnt have a part in stock, TOSH. The part seemed to turn up double quick when i told them i was claiming my money back of Visa under the consumer credit act 1974, ie 2 days later at my front there was a chap from Parceline with me laptop. I knew I should of just bought a bloody Dell and waited for it instead!!
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