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Is anyone else having problems contacting BT Billing on 150 recently ?


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Old 14-11-2007, 10:10
stevenoon
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Join Date: May 2004
Posts: 1,617

Hi all,

Is anyone else having problems contacting BT Billing on 150 recently?

I've tried two days running and the in-call menu system just keeps repeating itself - I enter my telephone number and go through 2 or 3 menus only for the process to start all over again.

Is there a direct or UK-based number for billing enquiries?

Just wondered if anyone else had the same problem.

Thanks,

Steve.
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Old 16-11-2007, 13:13
clive4
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Join Date: Sep 2007
Location: Dorset
Posts: 383
Hi all,

Is anyone else having problems contacting BT Billing on 150 recently?

I've tried two days running and the in-call menu system just keeps repeating itself - I enter my telephone number and go through 2 or 3 menus only for the process to start all over again.

Is there a direct or UK-based number for billing enquiries?

Just wondered if anyone else had the same problem.

Thanks,

Steve.
BT themseves are having great problems with Billing's new system. Don't press any buttons and a real person might answer.
We have emailed Ben Verwaayen twice: his HLC staff have promised to rectify (again).
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