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Old 19-11-2007, 14:02
glenn.warminger
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Join Date: Feb 2007
Posts: 15

i ordered bt line on wednesday and it went live on friday . i now dont need the line and will be charged £70 to disconnect i have no account number . i was wondering if they can do this or do i have a cooling off period before they charge me?
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Old 20-11-2007, 17:58
clive4
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Join Date: Sep 2007
Location: Dorset
Posts: 383
Why should BT or anyone else let you have all the setup costs for nothing
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Old 20-11-2007, 18:42
TheFirstCut
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Join Date: Apr 2007
Location: Proud European!
Posts: 7,120
i ordered bt line on wednesday and it went live on friday . i now dont need the line and will be charged £70 to disconnect i have no account number . i was wondering if they can do this or do i have a cooling off period before they charge me?
The line has been provided, you must pay if you no loner need it. It's not BT's fault, they've had to pay Open Reach for the work.
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