Hannspree 32" LCD TV JT01

cyfrin · 21-11-2007, 18:25

Hi My son had this model delivered today (no freeviwe box as he has a Sky Magic Eye) but after several hours he cannot get it tuned into anything!!

Any ideas anyone? Thanx if you can help!

Smithi200 · 22-11-2007, 13:44

Has he tried selecting different sources ? Ie AV1 AV2 etc. he should then pick up his Sky. If he is on the initial set up screen unless he has an aerial plugged in he will not be able to "tune it in"

But Sky through Scart or HDMI should still be available.

Hope this helps

cyfrin · 22-11-2007, 14:21

Thanx for the help smithi

He has just tried again & apparently the TV does not have AV2

Anyway, he his going thru the other options you mentioned. I'll let you know what transpires

He phoned Hannspree - they do not have a tech section and were no help

+3dB · 22-11-2007, 14:33

Is he using the RF output of the Sky box? If so have a look to see which channel the box is outputting.

Press Services, then 4 0 1 Select, then RF outputs. This will give the RF channel number which can be changed if necessary.

Other than that, is there a menu selection on the TV for country or region? Check this is set to UK.

cyfrin · 22-11-2007, 14:56

Thanx +3db. I'll pass that onto him now!

cyfrin · 22-11-2007, 14:58

Talk about frustrating!! But he has just had his PS3 delivered now so busy doing that

I'll let you know how he gets on

cyfrin · 22-11-2007, 15:03

Apparently the TV is not registering HDMI

Nigel Goodwin · 22-11-2007, 17:03

Quote:

Originally Posted by cyfrin

Apparently the TV is not registering HDMI

What is he trying to connect via HDMI?, and this wouldn't affect a Sky box, except for Sky HD - and even then you could connect it differently anyway.

It's obviously difficult with second hand information, but it sounds more like he doesn't know what he's doing, than an actual fault?.

cyfrin · 23-11-2007, 03:48

I think you are correct!!

OK - the TV does not recognise the HDMI from PS3. He has a dvd & the PS3 working (altho' not in HD) but has not yet managed to suss out how to get any TV signal

I have told him to go back to scratch - turn it all off, take all the leads out, clean them (as they were dust-covered when removed from old set!) and follow the hand book instructions! BTW the HDMI lead was a new purchase with the TV.

If all else fails he wants to get an TV engineer round ( @£40 per hour) to sort it out

cardbus · 23-11-2007, 08:29

maybe he might be able to get more help in the sky forums as the issue here seems to be he is using the eye for a signal to his tv

cyfrin · 23-11-2007, 17:37

Success! All working beautifully now

The prob was the HDMI lead had been connected to the TV but to nothing else when he tried to tune in. So, after many many trials & errors he started from scratch, then when the HDMI lead was connected to the PS3 it recognised it and Sky was tuned in, but it came in at the high end and it took a little patience

Thanx to you all for trying to help

cardbus · 23-11-2007, 18:07

glad to see he got it sorted in the end

cyfrin · 08-12-2007, 05:00

Well the problems continued and every time the TV was turned off it lost all the settings and only came back after turning ON/OFF over a period of hours!

Anyway - Hannspree have now taken that TV away & delivered a brand new one - which has no problems and is working fine!

cardbus · 08-12-2007, 09:34

hope this one dont bugger up, god I bet he was pulling his hair out, what does he think of the tv in general

cyfrin · 08-12-2007, 13:46

Thins it is great value for a low cost. Picture etc 99% perfect. Without adjusting the picture channels it has slight loss of black in the very bottom of picture - which can be rectified.

Seems to be the problems are with TV's that are pre Sept '07

Would recommend for anyone on a limited budget!

21-11-2007, 18:25	#1
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	Hannspree 32" LCD TV JT01 Hi My son had this model delivered today (no freeviwe box as he has a Sky Magic Eye) but after several hours he cannot get it tuned into anything!! Any ideas anyone? Thanx if you can help!

22-11-2007, 13:44	#2
Smithi200 Forum Member Join Date: Nov 2007 Posts: 1	Has he tried selecting different sources ? Ie AV1 AV2 etc. he should then pick up his Sky. If he is on the initial set up screen unless he has an aerial plugged in he will not be able to "tune it in" But Sky through Scart or HDMI should still be available. Hope this helps

22-11-2007, 14:21	#3
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	Thanx for the help smithi He has just tried again & apparently the TV does not have AV2 Anyway, he his going thru the other options you mentioned. I'll let you know what transpires He phoned Hannspree - they do not have a tech section and were no help

22-11-2007, 14:33	#4
+3dB Forum Member Join Date: Nov 2005 Location: London Posts: 1,716	Is he using the RF output of the Sky box? If so have a look to see which channel the box is outputting. Press Services, then 4 0 1 Select, then RF outputs. This will give the RF channel number which can be changed if necessary. Other than that, is there a menu selection on the TV for country or region? Check this is set to UK.

22-11-2007, 14:56	#5
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	Thanx +3db. I'll pass that onto him now!

22-11-2007, 14:58	#6
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	Talk about frustrating!! But he has just had his PS3 delivered now so busy doing that I'll let you know how he gets on

22-11-2007, 15:03	#7
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	Apparently the TV is not registering HDMI

22-11-2007, 17:03	#8
Nigel Goodwin Forum Member Join Date: Apr 2006 Location: North Derbyshire Posts: 41,789	Quote: Originally Posted by cyfrin Apparently the TV is not registering HDMI What is he trying to connect via HDMI?, and this wouldn't affect a Sky box, except for Sky HD - and even then you could connect it differently anyway. It's obviously difficult with second hand information, but it sounds more like he doesn't know what he's doing, than an actual fault?.

23-11-2007, 03:48	#9
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	I think you are correct!! OK - the TV does not recognise the HDMI from PS3. He has a dvd & the PS3 working (altho' not in HD) but has not yet managed to suss out how to get any TV signal I have told him to go back to scratch - turn it all off, take all the leads out, clean them (as they were dust-covered when removed from old set!) and follow the hand book instructions! BTW the HDMI lead was a new purchase with the TV. If all else fails he wants to get an TV engineer round ( @£40 per hour) to sort it out

23-11-2007, 08:29	#10
cardbus Forum Member Join Date: May 2007 Posts: 4,651	maybe he might be able to get more help in the sky forums as the issue here seems to be he is using the eye for a signal to his tv

23-11-2007, 17:37	#11
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	Success! All working beautifully now The prob was the HDMI lead had been connected to the TV but to nothing else when he tried to tune in. So, after many many trials & errors he started from scratch, then when the HDMI lead was connected to the PS3 it recognised it and Sky was tuned in, but it came in at the high end and it took a little patience Thanx to you all for trying to help

23-11-2007, 18:07	#12
cardbus Forum Member Join Date: May 2007 Posts: 4,651	glad to see he got it sorted in the end

08-12-2007, 05:00	#13
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	Well the problems continued and every time the TV was turned off it lost all the settings and only came back after turning ON/OFF over a period of hours! Anyway - Hannspree have now taken that TV away & delivered a brand new one - which has no problems and is working fine!

08-12-2007, 09:34	#14
cardbus Forum Member Join Date: May 2007 Posts: 4,651	hope this one dont bugger up, god I bet he was pulling his hair out, what does he think of the tv in general

08-12-2007, 13:46	#15
cyfrin Forum Member Join Date: Dec 2004 Location: SW Wales Posts: 1,180	Thins it is great value for a low cost. Picture etc 99% perfect. Without adjusting the picture channels it has slight loss of black in the very bottom of picture - which can be rectified. Seems to be the problems are with TV's that are pre Sept '07 Would recommend for anyone on a limited budget!

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Hannspree 32" LCD TV JT01