Ofcom today released some commissioned research concerning the shopping experience for high definition televisions. It appears as if Ofcom’s goal was to see whether or not consumers are being misled with respect to the availability of / equipment needed for actual HD viewing.
Ofcom found that in a minority of cases mystery shoppers were given inaccurate information about their ability to watch HDTV programming. This was true in about 4-21% of all cases.
Ofcom found that in a minority of cases mystery shoppers were given inaccurate information about their ability to watch HDTV programming. This was true in about 4-21% of all cases.