I have a TomTom One that I purchased back in May and I want to get the latest UK map for it, as it's starting to state various roundabouts that have been developed over etc.

The TomTom Home application only seems to offer application updates and GPS fixes via the updates section. The Map downloads all cost about £30. The program also says I do not have enough memory to store it!

Am I supposed to pay £30 everytime I need to get my maps updated? If this is true it's the biggest rip off in the history of the world. If not, where can I simply download an updated map without being charged? I'm sure my friend who gets updated maps for his TomTom doesn't have to pay for them.

tomtom usually only update maps once per year so the £30 charge will stand. As far as I know there is no way to add other downloaded maps as they have to be activated through the website. Maps don't change that much. Most people will update every 2 or three years. My folks have the original tomtom go and have only updated once. the main operating system does update regularly adding new features and that is a free update. If you are running out of space a cheap SD card will hold the maps.

I have about 30 or 40 map inaccuracies in 100 square miles or me. I had the original Nav 5 and updated my UK map to the so called latest version. This was still well out of date. Some roads that had been altered over 12 months previously still didn;t show on the map,

Did Ordnance Survey give you a free replacement map every time they released one back before Sat Nav (or even now)?

Someone has to get paid to drive around putting the updates together.

Thankyou TomTom employee of the year.

The simple fact is, TomTom don't own the mapping data. They have to pay a royalty to Tele Atlas for each map sold/bundled with a device.

Yes, it's possible to pirate them, as with most software. But this is not the place to discuss it.

I was under the impression that TomTom NV now owned TeleAtlast?

Sorry cash offer has been made http://investors.tomtom.com/tomtom/t...fferrationale/


Also, when you buy a road map now, it usually has the updated information about work that is due to be compeleted with the first 6 months of the year.

And Tele Atlas has had the M9 spur on its map for about a year, even though it only opened three months ago (albeit incorrectly shown as A8000) - just like the AA atlas has had it shown on editions released in March.
So I would have thought that anyone purchasing a TomTom (or other Tele Atlas based sat-nav) made within that time would have also had maps with it on, and I think other things are sometimes mapped before they are open too.

@crowby1:

I don't believe that any satnav manufacturer will give you updated maps for free (excluding special offers etc). Quite a bit of work is put in by the mapping companies in order to plot changes etc (just as paper map mapping companies do), and it would not be unreasonable to have to charge TomTom for that work, and for TomTom to pass the cost on to the customer.

But, by their very nature, aren't paper maps still many months out of date by the time they reach the shops?

If you are updating via TomTom Home V2.1 appliaction, then it should give you a list of applications that you could delete first, as I think it will probably require some temporary space on the SD card in order to perform the upgrade. One of the apps will probably be the existing (old) maps. Before you do update or delete anything though, make sure that you take a full backup beforehand (it is always useful having a spare SD card for this as well). The other option (as pointed out by another poster) is to buy a larger SD card - Kingston 1meg cards can be had from dvd.co.uk from for just under £5.


Yes, that's the nature of satnav if you want the latest ,aps (although you don't have to have them if you are happy with the existing ones).


As posted earlier, the only way to legally get updated maps is to buy them. Sometimes TomTom will give free upgrade vouchers bundled in with a unit, but most users have to pay. Indeed, the upgrade process via TomTom Home has tightened up the upgrade process now, illegal maps should not be used.

I'm not complaining about having to pay for updates. Just very disappointed with the quality and accuracies of the updated maps which I purchased.

I paid 80.99 euros for my updates originally. I contacted customer support prior to upgrading as was told the map that I was purchasing was only 2 months old.

I would happily pay the same price again if I could be assured they were as up to date as they claimed.

I am happy with Tomtom and having used both NAVMAN and Garmin I'd still far rather stick with tomtom. Having a customer base of over 12 million I'd have though regular updates offered at a cheaper rate would bring in a larger revenue than 1 every 12 months at a higher price. Even if this was offered as a subscription service I'm sure the annual take up would be greater.

Has anyone had much luck with Mapshare? My GO 720 downloaded a lot of corrections when I first connected it to TomTom Home, but I haven't noticed any map inaccuracies near me to check if they're corrected.

Ordinance survey update their maps every 5 years, so even buying the latest map it could be 4years 11months out of date.
Dave

Cripes! So a rounderabout is where it shouldn't be - if you need a map update that bad you shouldn't be driving, what did you do before TomTom?

When I bought my TomTom Go 300 it was advertised that you also received a free annual map update, which I happily did for a year or three. Now they've changed their strategy and it appears you have to pay through the nose for quarterly updates

If there was an option to update just once a year for a more reasonable sum it wouldn't be so bad. But I don't actually need to use the thing that much....just for unexpected road-mending diversions during a journey, or visiting a strange area ( very rare), so the price for the new updates is just too much.
Oh well....it'll be back to the paper maps then, when the TomTom is completely out of date

I've a ONE v1 and I get the option to either subscribe to quarterly updates or download an annual update (which I think costs slightly less than the quarterly subscription).

Like yourself I don't use it all that much so I just update every other year.

On the Internet, everything should be free ?