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Package price change, but will I get it?
bushbox browser
19-12-2007
Had Tiscali TV installed last week, the £19.99 package but now on the website the same pack plus 8mb bb instead of 2 is now £17.99.

I am already getting bb speeds faster than 2mb but I wonder if I will be charged this new price? Would be a little annoying if not. Good news for new customers anyway.
tgt
20-12-2007
Originally Posted by bushbox browser:
“Had Tiscali TV installed last week, the £19.99 package but now on the website the same pack plus 8mb bb instead of 2 is now £17.99.”

Yeah but the "free phone line rental" bit is now missing, in contrast to the £24.99 package on the right, on Tiscali's web page.

Must be just a mistake? Don't they at least look at their own stuff before publishing it?
bushbox browser
20-12-2007
I noticed that too, at first I thought that it didnt include line rental so was a worse offer than I had but then noticed that when u click on the link it says line rental is included.

Will have to see anyway if I get charged this new rate as I have not had a bill yet.
tgt
21-12-2007
Originally Posted by tgt:
“Yeah but the "free phone line rental" bit is now missing, in contrast to the £24.99 package on the right, on Tiscali's web page.

Must be just a mistake? Don't they at least look at their own stuff before publishing it?”

Well, today that bit has "quietly" been put back in!
bushbox browser
21-12-2007
Strainge, price has gone back up to £19.99 and free line rental has been added again.

Must have been a mistake due to the redesign of the site.
Camp Freddie
24-12-2007
Originally Posted by bushbox browser:
“Had Tiscali TV installed last week, the £19.99 package but now on the website the same pack plus 8mb bb instead of 2 is now £17.99.

I am already getting bb speeds faster than 2mb but I wonder if I will be charged this new price? Would be a little annoying if not. Good news for new customers anyway.”

If you are being charged more for an identical or better package from Tiscali, you have to upgrade on their website. I know from previous experience that they will continue to charge you at the higher rate unless you yourself change it.
Peter We
26-12-2007
I received a letter saying everyone will be offered the upgrade in January. They have to modify the exchange.
joshua321
01-01-2008
I also got the letter telling me two new packages will be available from January.

For £17.99:

-Tiscali TV Variety Pack
-Up to 8 MB BB
-Free weekend calls
-Free weekend international calls

For £24.99:

-Tiscali TV Variety Pack
-Up to 8 MB BB
-Anytime UK calls
-Anytime international calls
-Free phone line rental


Seeing as I'm currently paying £24.99 for Base Pack/2MB/Free evening and weekend/Line rental included
the latter sounds like a good deal to me. However if it does turn out the former does include the line rental, I might switch to that, although I would prefer to keep my free evening calls. Anyone sure whether the first package is still as written or is now £19.99 with free line rental?
Peter We
02-01-2008
I've just noticed that the £17.99 package doesn't list free line rental. I thinks thats a typo, in the previous paragraph its says 'Completely FREE line rental'.
That must be for both packages, otherwise it makes no sense.
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