i have been offered a new sim only deal as an upgrade to my existing 18 month contract which expires this month.

the deal being -

500 mins x network / anytime
unlimited texts ( that peak at 3000 )
half price for 9 months 20 pound a month then £40 thereafter but can change package so that i wont technically have to pay 40 a month.

The point is that the texts are supposedly unlimited yet the advisor agress that although you will never use 3000 texts this is hardly unlimited, he said that you can go over 3000 and wont get charged however if you kept going over 3000 you would eventually be charged, making me think well thats not unlimited texts is it?

I know I WONT use 3000 anyway but i dont agree to the usage of that term.

I am very pleased with the deal, it a good deal for a 15 year old customer ( im not age 15 btw, ive been with them that long )

DISCUSS:sleep:

[LCDMAN]

Quote:

Originally Posted by abandonedtrolly

I know I WONT use 3000 anyway but i dont agree to the usage of that term.


DISCUSS:sleep:

So why "cut your nose off to spite your face"? You don't object to any of other the T&C's I take it?

Seems like a good deal - take it!

LCDMAN....Thinks some people need to get real! Happy Xmas

---

Last edited by LCDMAN : 23-12-2007 at 13:59. Reason: typo

[mrdeejay]

£40 for a sim only deal you think that is good??

Although it is £20 for first 9 months is another contract or 30 day contract???


O2 sim only deals blow that out the water

Online 25 SIM Only
£25 a month
Pay Monthly contract
1000 texts / 600 mins
Includes Unlimited texts

or you can have unlimited O2 calls( anytime calls) instead of unlimited texts.

or even for £20


Online 20 SIM Only
£20 a month
Pay Monthly contract
1000 texts / 400 mins
Includes Unlimited O2 call

30 day contract better than Vodafone.

[slyfox51]

Quote:

Originally Posted by abandonedtrolly

i have been offered a new sim only deal as an upgrade to my existing 18 month contract which expires this month.

the deal being -

500 mins x network / anytime
unlimited texts ( that peak at 3000 )
half price for 9 months 20 pound a month then £40 thereafter but can change package so that i wont technically have to pay 40 a month.

The point is that the texts are supposedly unlimited yet the advisor agress that although you will never use 3000 texts this is hardly unlimited, he said that you can go over 3000 and wont get charged however if you kept going over 3000 you would eventually be charged, making me think well thats not unlimited texts is it?

I know I WONT use 3000 anyway but i dont agree to the usage of that term.

I am very pleased with the deal, it a good deal for a 15 year old customer ( im not age 15 btw, ive been with them that long )

DISCUSS:sleep:

If you never reach the limit then as far as you are concerned it is unlimited.

[Lawe13]

Orange do a deal at the moment which is a belter

Direct over the phone on 0800 079 0435

Dolphin 35 - 600 Xnet anytime mins and Unlimited Texts - Free 180 Air Time Credit

Which means we will credit your account with £10 a month, reducing the tarrif price from £35 down to £25.

And if you've been an Orange PAYG Customer for 6 months or more, we might be able to reduce it to £21.50 with the Love Your Number promotion.

With regards to the FUP (Fair Usage Policy) all networks have to put that on the offer for legal reasons, Orange is 3000 too.

I don't think any network offers unlimited anything anyway. There's always a fair usage term that comes with it.

[Steven L Hunter]

O2 is 2,000 and then you get how many texts you had on the tariff originally then you will be charged at least thats what the guy in the O2 shop told me.

But there are better sim only 30 day contract deals out there:

Orange:

600 anytime any network min and unlimited texts £25 per month
1,000 anytime any network min and unlimited texts £35 per month

O2:

600 anytime any network min and unlimited texts £25 per month
1,200 anytime any network min and unlimited texts £35 per month

T-Mobile:

300 anytime any network min and 1,000 texts £20 per month
800 anytime any network min and 1,500 texts £30 per month
1,200 anytime any network min and unlimited texts £40 per month

It's always a good thing to shop about as networks will try and rif you off. In my opinion Vodafone and Virgin Mobile badly need to refresh their Sim Only tariffs and 3 Mobile need to introduce Sim Only 30 day contract.

[coolmark18]

It's to prevent business or just arses buying these contracts to use as spam or clogging the network.

Mark

[Sananda Maitreya]

Quote:

Originally Posted by Lawe13

With regards to the FUP (Fair Usage Policy) all networks have to put that on the offer for legal reasons, Orange is 3000 too.

what legal reasons?

O2's online pay as you go 'unlimited' texts are capped at 10.000 texts a month. I'd call that unlimited as i'd never use anywhere near that.

[Lawe13]

Quote:

Originally Posted by Sananda Maitreya

what legal reasons?

Not as in a legal requirment, but to cover themselves. If a customer exceeds the 3000 FUP for example sends 3010 SMS in one month, the provider may/may not contact you just to let you know you have exceeded the FUP. Now on the other hand if you went over and sent 5000 a month, the provider would more than likely look at possible breach of the Ts & Cs, due to the fact a domestic customer is HIGHLY unlikely going to send more than 100 texts per day (On average) over the month. If they are exceeding this, then logically you must ask how are you sending that many texts in one month?

[Sananda Maitreya]

Quote:

Originally Posted by Lawe13

Not as in a legal requirment, but to cover themselves. If a customer exceeds the 3000 FUP for example sends 3010 SMS in one month, the provider may/may not contact you just to let you know you have exceeded the FUP. Now on the other hand if you went over and sent 5000 a month, the provider would more than likely look at possible breach of the Ts & Cs, due to the fact a domestic customer is HIGHLY unlikely going to send more than 100 texts per day (On average) over the month. If they are exceeding this, then logically you must ask how are you sending that many texts in one month?

well then it's not for legal reasons but because, in fact, it's not unlimited.

[Lawe13]

Yes it is for legal reasons, because the provider would have a much harder job LEGALLY terminating your service due to a breach of Ts & Cs without notifying you of the FUP beforehand.

And it is unlimited if you are merely texting your friends on the plan, I would find it hard to believe that someone has the time and or effort to send 100 text messages a day and live a normal life.

Same with Data Cards and their tarrifs they are unlimited data but usually with a FUP as their original intended use is for emails and web surfing, if someone uses this for huge downloading that is not what it was created for and causes unnecessary traffic, and the provider would again look to terminate due to a breach of Ts & Cs. If you wanted to do huge downloading, you go with a home broadband package. If you want to do huge amounts of texting than is considered reasonable - get a life!

[Sananda Maitreya]

the primary purpose of a fair use policy is to put a limit on usage. obviously it's a term of the agreement which has legal consequences, but you can't say the policy is there for legal reasons. you might as well say a certain tariff has 400 mins for legal reasons.

[Lawe13]

Quote:

Originally Posted by Sananda Maitreya

the primary purpose of a fair use policy is to put a limit on usage.[/u]

Thank you Captain Obvious.

Quote:

Originally Posted by Sananda Maitreya

you might as well say a certain tariff has 400 mins for legal reasons.[/u]

No, because it doesn't have implications of breaking the Ts & Cs. If you go over those 400 minutes you are charged your standard rate. Because the texts are unlimited your provider can't charge you for any you send over the FUP, because then they may as well say you get 3000 texts on the tarrif - they don't they say you have unlimited texts, but that has a FUP, same as most Unlimited bundles and tarrifs these days.

[Sananda Maitreya]

Quote:

Originally Posted by Lawe13

Thank you Captain Obvious.



No, because it doesn't have implications of breaking the Ts & Cs.

yes, it does. if the phone company don't give you the mins, they are in breach of the agreement. and can be sued.

everything in the agreement could be said to be there for legal reasons by your logic.

[Lawe13]

You obviously don't work in the industry and have little experience with it full stop.

I really don't understand your last point. And I get the impression you are merely clutching at straws, so good night.

[Sananda Maitreya]

Quote:

Originally Posted by Lawe13

You obviously don't work in the industry and have little experience with it full stop.

I really don't understand your last point, so I am just washing my hands of the debate. You don't make coherent sentences well I'm afraid.

why would i have to work your industry to discuss this?

i'm perfectly coherent; you just don't understand.

[Lawe13]

I never said you did have to work in the industry to join in and make valid points, but you simply don't grasp the basics of a contract phone.

To state a mobile phone operator would not give you any minutes past your allocation is ludicrous. They WANT people to go over their minutes, it's where they make profit.

Any further discussion on this tangent is detracting from the OP, and I for one apologise for that, and will now cease.

[Sananda Maitreya]

Quote:

Originally Posted by Lawe13

I never said you did have to work in the industry to join in and make valid points, but you simply don't grasp the basics of a contract phone.

To state a mobile phone operator would not give you any minutes past your allocation is ludicrous. They WANT people to go over their minutes, it's where they make profit.

Any further discussion on this tangent is detracting from the OP, and I for one apologise for that, and will now cease.

i can assure you that i do understand the basics of any contract being a commercial solicitor and that this discussion is not at a tangent.

this thread is about whether the word "unlimited" is appropriate when there is a limit of 3000 texts. you said "all networks have to put that on the offer for legal reason". the point i've been trying to make to you is that there is no reason for any network to have such a fair use policy over simply stating that there is an allowance of 3000 texts; there is no "legal reason". i have trying to explain to you that any term of a agreement is there "for legal reasons" and your explanation is, therefore, a red herring.

[Aye Up]

Quote:

Originally Posted by Sananda Maitreya

i can assure you that i do understand the basics of any contract being a commercial solicitor and that this discussion is not at a tangent.

this thread is about whether the word "unlimited" is appropriate when there is a limit of 3000 texts. you said "all networks have to put that on the offer for legal reason". the point i've been trying to make to you is that there is no reason for any network to have such a fair use policy over simply stating that there is an allowance of 3000 texts; there is no "legal reason". i have trying to explain to you that any term of a agreement is there "for legal reasons" and your explanation is, therefore, a red herring.

You are right, Orange don't put these so called FUP's in place for legal reasons, they put it in there so people supposedly don't abuse the service.....or in other words they want to restrict or define individual useage so people don't go over.

Orange have no legal reason to input these "guidelines". It isn't to cover cover their backs its for greed.

[Lawe13]

You guys have to remember mobile phone operators are businesses, and they have to make money. Same as every other business in the world, some people expect them to be Not For Profit organisations it seems.

The FUP is not a restriction on service as is implied above, if they wanted to do that they would place hard caps on the service. To be honest I agree with the FUPs, as they DO stop abuse of service, through LEGALLY being able to terminate accounts that do so.

I still stand by my statement that all mobile phone companies add the FUP for legal reasons - you can try and split hairs just to try and seem like you may be more than a paralegal but it's really irrelevant to the original point now.

If you guys are so unhappy with the usage of the term unlimited being used, please be my guests and make formal complaints to Ofcom and ASA (Advertising Standards Agency) in this regard.

[Lawe13]

Quote:

Originally Posted by Aye Up

You are right, Orange don't put these so called FUP's in place for legal reasons, they put it in there so people supposedly don't abuse the service.....or in other words they want to restrict or define individual useage so people don't go over.

Orange have no legal reason to input these "guidelines". It isn't to cover cover their backs its for greed.

Explain how it is for greed when even when you exceed the FUP you are not charged?

You think mobile phone operators want people to exceed the FUP so that they can terminate the account? Good business sense again to close as many accounts as you can.

[Aye Up]

Why advertise it as unlimited then?

I recognise Orange is a business and like any other they need to operate from a profit model. The FUP is a restriction, it defines what is classes as acceptable and therefore you shouldn't go over it, so you are restricted or will be if you go over it in subsquent months.

The funny part is when customers signup instore, verbally they are advised about the 3000 limit as a guideline, however in their contracts unless noted by the Advisor, it says nothing of the kind about their being a limit except an undefined FUP.

Orange have elements withing their contract that allows them to terminate the agreement at any point anyway, most if not all service providers have this.

Though some of the terms they could use are vague, the facility is there. So for you to say legal groundwork for such a thing is incorrect.

hey, wow please everyone dont get too heated its just a thread, i admit its a great debate but please try keeping on topic and refraining from doing anything that could get you banned ....

right .... that said now, my point wa that the definition of "unimited" is unmetred / no limits, however to then turn round and say its unlimited but you can send upto 3000 and go over that amount a few times but that vodafone will inevitably begin charging you for going over such an amount IS NOT UNLIMITED TEXTS, i dont think they should be using the term unlimited when they will only let you go as far as 3000 and then if you keep going over that youll be charged. this is a great debate folks thanks for contributing